iPhone 6 screen cracked...options?

Discussion in 'iPhone' started by cwind, Sep 21, 2014.

  1. cwind macrumors newbie

    Sep 21, 2014
    I drunkenly dropped my day old iPhone 6 yesterday and the screen cracked on first drop...I have no idea what my options are and what I should do. Please help??? I have ATT, no additional insurance from either ATT or Apple.
  2. Stayfly2407 macrumors 6502


    Apr 1, 2011
  3. lordofthereef macrumors G5


    Nov 29, 2011
    Boston, MA
    This is incorrect.

    I believe Apple will replace the screen for $109 (based on what I read here).

    If not that, then $250, which is their standard warranty swap out price...

    Either way, both option are far superior to a new phone at retail.
  4. ccwestcliff macrumors member

    Sep 19, 2012
    Toronto, ON
  5. naesy1 macrumors member

    Jun 21, 2011
    Here is the info direct from apple:
  6. Gregintosh macrumors 68000

    Jan 29, 2008
    I would call Apple and try to get AppleCare+ added to your phone. You may be able to get away with having it added on without requiring an inspection at a store.

    Once it's added, wait a few days and bring it in for a replacement or repair.

    $99 + $79 = $178 to get it fixed.

    If you're lucky maybe they'll waive it or give you a break. Though I wouldn't bring it in and let them enter it into their system BEFORE getting AppleCare+.

    Because once they look at your phone and decline you for an exchange or repair, they won't let you buy AppleCare+ anymore either (as your running your serial number would pull up the fact that you came in with a broken screen already).

    Unless you can talk to someone without letting them see/touch your phone so they cant enter your serial number into the system (which may be required for a Genius appointment).

    But safest bet is to get AppleCare+ added over the phone and then coming in and paying the $178.

    The screen repair option for $109 might be a decent option and save you a few bucks now, but AppleCare+ will add one more year to the warranty and make your next screen repair cheaper not to mention cover a lot of other damage as well.

    So next time if you drop it and the camera breaks or other issues arise it would be covered for $79 versus the screen repair option which does not cover any other damage done to the phone.
  7. Azzin macrumors 601


    Jun 23, 2010
    London, England.
    And people still insist AppleCare + is a waste of cash.

    OP-if it's a straight screen replacement, it's $109.

    If you need a replacement unit, it's $299 (both plus additional taxes presumably).


    Commit fraud?

  8. Blue4D2 macrumors newbie

    Sep 21, 2014
    $299. I call it the idiot tax.


    Won't work. Phone has to be inspected before applying AppleCare....fraudster.
  9. AverageBob macrumors member

    Sep 13, 2014
    This. There was an article here that talked about Apple's warranty. It'll cost you a bit over a $100...not too bad.


    Why would he pay that much anyway. He can just get it fixed for about a $100.
  10. Wayfarer macrumors 65816


    Jun 15, 2007
    Drink responsibly and protect your investment with a case.

  11. Taco1933 macrumors 6502

    Aug 14, 2014
    No I swear! That's how it looked when I got it out of the box!
  12. aristobrat macrumors G5

    Oct 14, 2005
  13. ghsNick, Sep 21, 2014
    Last edited: Nov 7, 2017

    ghsNick macrumors 68030


    May 25, 2010
    I don't know, I think you're paying full retail for a replacement.
  14. NativeTxn macrumors regular

    Feb 11, 2013
    If you buy AC+ over the phone, they run a remote diagnostic test on the phone based on your serial number.

    Now, I don't know whether that diagnostic test can detect a cracked screen or not, but if it can, this plan obviously wouldn't work (I suspect it can somehow detect that, or I doubt that they would give you the option to purchase remotely since having to take it into the Apple store to purchase would prevent situations such as this - i.e. you crack the screen, buy AC over the phone, then make a claim on an already broken phone).

    Regardless of whether it would work, you're encouraging the OP to be, at the very least, unethical, and at worst, commit fraud.
  15. Blue4D2 macrumors newbie

    Sep 21, 2014
  16. imaginex20 macrumors 65816


    Jun 17, 2009
    If you paid with credit card usually they cover accidental damage within 90 days. I know American Express does
  17. Lictor macrumors 6502

    Sep 13, 2008
    You might want to check your home insurance too, I know mine covers stolen or broken property even outside of my home.
  18. phpmaven macrumors 68040


    Jun 12, 2009
    San Clemente, CA USA
    It's fraud period.
  19. ScubaCinci macrumors 65816


    Jul 11, 2008
    Cincinnati OH
    Ouch dude, sorry about your luck. Unless you have Applecare you'll be paying a few hundred dollars to replace the screen. Bummer man.
  20. Souskei macrumors member

    Nov 18, 2013
    Anyway we can see the damage? I'm just curios how bad a crack it is.

    Sorry to hear that though man! Hope you get t sorted out.
  21. KenAFSPC macrumors 6502a

    Sep 12, 2012
    In warranty (for the first year), a screen replacement is only $109.
  22. Gooberton macrumors 65816

    Jun 20, 2010
    Should have got a plus. Who would want to replace a tiny little iphone 6. Just get rid of it
  23. JuNxXxReY, Sep 21, 2014
    Last edited: Sep 21, 2014

    JuNxXxReY macrumors regular

    Jul 7, 2008
    Not saying you should do this, but Squaretrade is an option. You have 30 days from original purchase date. You can even call them, and they'll email you a 40% off discount code. After purchasing, all you have to do is email in your receipt. Have to wait a day to file a claim. No inspection is required. You end up paying more than the $109 for a screen replacement, but you're covered for 2 years accidental damage in case it happens again.
  24. Bazilemac macrumors regular

    Sep 10, 2014
  25. JawneeWin macrumors 6502

    Oct 24, 2013
    Your next screen replacement wouldn't really be "cheaper"
    With AppleCare+: $99+$79+$79 = $257
    Without AppleCare+: $109+$109 = $218

    If you encountered water damage, THEN it's worth it. But how many people actually encounter water damage? I personally haven't bumped into anyone with water damage in years.

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