iPhone 6 screen cracked...options?

cwind

macrumors newbie
Original poster
Sep 21, 2014
1
0
I drunkenly dropped my day old iPhone 6 yesterday and the screen cracked on first drop...I have no idea what my options are and what I should do. Please help??? I have ATT, no additional insurance from either ATT or Apple.
 

Gregintosh

macrumors 68000
Jan 29, 2008
1,784
419
Chicago
I would call Apple and try to get AppleCare+ added to your phone. You may be able to get away with having it added on without requiring an inspection at a store.

Once it's added, wait a few days and bring it in for a replacement or repair.

$99 + $79 = $178 to get it fixed.

If you're lucky maybe they'll waive it or give you a break. Though I wouldn't bring it in and let them enter it into their system BEFORE getting AppleCare+.

Because once they look at your phone and decline you for an exchange or repair, they won't let you buy AppleCare+ anymore either (as your running your serial number would pull up the fact that you came in with a broken screen already).

Unless you can talk to someone without letting them see/touch your phone so they cant enter your serial number into the system (which may be required for a Genius appointment).

But safest bet is to get AppleCare+ added over the phone and then coming in and paying the $178.

The screen repair option for $109 might be a decent option and save you a few bucks now, but AppleCare+ will add one more year to the warranty and make your next screen repair cheaper not to mention cover a lot of other damage as well.

So next time if you drop it and the camera breaks or other issues arise it would be covered for $79 versus the screen repair option which does not cover any other damage done to the phone.
 

Azzin

macrumors 601
Jun 23, 2010
4,276
1,669
London, England.
And people still insist AppleCare + is a waste of cash.

OP-if it's a straight screen replacement, it's $109.

If you need a replacement unit, it's $299 (both plus additional taxes presumably).

----------

I would call Apple and try to get AppleCare+ added to your phone. You may be able to get away with having it added on without requiring an inspection at a store.

Once it's added, wait a few days and bring it in for a replacement or repair.

$99 + $79 = $178 to get it fixed.

If you're lucky maybe they'll waive it or give you a break. Though I wouldn't bring it in and let them enter it into their system BEFORE getting AppleCare+.

Because once they look at your phone and decline you for an exchange or repair, they won't let you buy AppleCare+ anymore either (as your running your serial number would pull up the fact that you came in with a broken screen already).

Unless you can talk to someone without letting them see/touch your phone so they cant enter your serial number into the system (which may be required for a Genius appointment).

But safest bet is to get AppleCare+ added over the phone and then coming in and paying the $178.
Commit fraud?

Classy.
 

Blue4D2

macrumors newbie
Sep 21, 2014
21
0
I drunkenly dropped my day old iPhone 6 yesterday and the screen cracked on first drop...I have no idea what my options are and what I should do. Please help??? I have ATT, no additional insurance from either ATT or Apple.
$299. I call it the idiot tax.

----------

I would call Apple and try to get AppleCare+ added to your phone. You may be able to get away with having it added on without requiring an inspection at a store.

Once it's added, wait a few days and bring it in for a replacement or repair.

$99 + $79 = $178 to get it fixed.

If you're lucky maybe they'll waive it or give you a break. Though I wouldn't bring it in and let them enter it into their system BEFORE getting AppleCare+.

Because once they look at your phone and decline you for an exchange or repair, they won't let you buy AppleCare+ anymore either (as your running your serial number would pull up the fact that you came in with a broken screen already).

Unless you can talk to someone without letting them see/touch your phone so they cant enter your serial number into the system (which may be required for a Genius appointment).

But safest bet is to get AppleCare+ added over the phone and then coming in and paying the $178.

The screen repair option for $109 might be a decent option and save you a few bucks now, but AppleCare+ will add one more year to the warranty and make your next screen repair cheaper not to mention cover a lot of other damage as well.

So next time if you drop it and the camera breaks or other issues arise it would be covered for $79 versus the screen repair option which does not cover any other damage done to the phone.
Won't work. Phone has to be inspected before applying AppleCare....fraudster.
 

AverageBob

macrumors member
Sep 13, 2014
92
0
Seems like $109 will get it fixed: http://www.gsmarena.com/apple_detai...r_costs_for_the_iphone_6_family-news-9709.php

Only question is when Apple is able to start iPhone 6 repairs I guess.
This. There was an article here that talked about Apple's warranty. It'll cost you a bit over a $100...not too bad.

----------

$299. I call it the idiot tax.

----------



Won't work. Phone has to be inspected before applying AppleCare....fraudster.
Why would he pay that much anyway. He can just get it fixed for about a $100.
 

ghsNick

macrumors 68030
May 25, 2010
2,752
583
I drunkenly dropped my day old iPhone 6 yesterday and the screen cracked on first drop...I have no idea what my options are and what I should do. Please help??? I have ATT, no additional insurance from either ATT or Apple.
I don't know, I think you're paying full retail for a replacement.
 
Last edited:

NativeTxn

macrumors regular
Feb 11, 2013
134
8
I would call Apple and try to get AppleCare+ added to your phone. You may be able to get away with having it added on without requiring an inspection at a store.

Once it's added, wait a few days and bring it in for a replacement or repair.

$99 + $79 = $178 to get it fixed.

If you're lucky maybe they'll waive it or give you a break. Though I wouldn't bring it in and let them enter it into their system BEFORE getting AppleCare+.

Because once they look at your phone and decline you for an exchange or repair, they won't let you buy AppleCare+ anymore either (as your running your serial number would pull up the fact that you came in with a broken screen already).

Unless you can talk to someone without letting them see/touch your phone so they cant enter your serial number into the system (which may be required for a Genius appointment).

But safest bet is to get AppleCare+ added over the phone and then coming in and paying the $178.

The screen repair option for $109 might be a decent option and save you a few bucks now, but AppleCare+ will add one more year to the warranty and make your next screen repair cheaper not to mention cover a lot of other damage as well.

So next time if you drop it and the camera breaks or other issues arise it would be covered for $79 versus the screen repair option which does not cover any other damage done to the phone.
If you buy AC+ over the phone, they run a remote diagnostic test on the phone based on your serial number.

Now, I don't know whether that diagnostic test can detect a cracked screen or not, but if it can, this plan obviously wouldn't work (I suspect it can somehow detect that, or I doubt that they would give you the option to purchase remotely since having to take it into the Apple store to purchase would prevent situations such as this - i.e. you crack the screen, buy AC over the phone, then make a claim on an already broken phone).

Regardless of whether it would work, you're encouraging the OP to be, at the very least, unethical, and at worst, commit fraud.
 

imaginex20

macrumors 65816
Jun 17, 2009
1,370
388
If you paid with credit card usually they cover accidental damage within 90 days. I know American Express does
 

Lictor

macrumors 6502
Sep 13, 2008
383
21
You might want to check your home insurance too, I know mine covers stolen or broken property even outside of my home.
 

phpmaven

macrumors 68040
Jun 12, 2009
3,404
466
San Clemente, CA USA
If you buy AC+ over the phone, they run a remote diagnostic test on the phone based on your serial number.

Now, I don't know whether that diagnostic test can detect a cracked screen or not, but if it can, this plan obviously wouldn't work (I suspect it can somehow detect that, or I doubt that they would give you the option to purchase remotely since having to take it into the Apple store to purchase would prevent situations such as this - i.e. you crack the screen, buy AC over the phone, then make a claim on an already broken phone).

Regardless of whether it would work, you're encouraging the OP to be, at the very least, unethical, and at worst, commit fraud.
It's fraud period.
 

Souskei

macrumors member
Nov 18, 2013
76
27
Anyway we can see the damage? I'm just curios how bad a crack it is.

Sorry to hear that though man! Hope you get t sorted out.
 

Gooberton

macrumors 65816
Jun 20, 2010
1,257
630
Should have got a plus. Who would want to replace a tiny little iphone 6. Just get rid of it
 

JuNxXxReY

macrumors regular
Jul 7, 2008
139
6
Not saying you should do this, but Squaretrade is an option. You have 30 days from original purchase date. You can even call them, and they'll email you a 40% off discount code. After purchasing, all you have to do is email in your receipt. Have to wait a day to file a claim. No inspection is required. You end up paying more than the $109 for a screen replacement, but you're covered for 2 years accidental damage in case it happens again.
 
Last edited:

Bazilemac

macrumors regular
Sep 10, 2014
172
0
And people still insist AppleCare + is a waste of cash.

OP-if it's a straight screen replacement, it's $109.

If you need a replacement unit, it's $299 (both plus additional taxes presumably).

----------



Commit fraud?

Classy.
haha
 

JawneeWin

macrumors 6502
Oct 24, 2013
264
88
I would call Apple and try to get AppleCare+ added to your phone. You may be able to get away with having it added on without requiring an inspection at a store.

Once it's added, wait a few days and bring it in for a replacement or repair.

$99 + $79 = $178 to get it fixed.

If you're lucky maybe they'll waive it or give you a break. Though I wouldn't bring it in and let them enter it into their system BEFORE getting AppleCare+.

Because once they look at your phone and decline you for an exchange or repair, they won't let you buy AppleCare+ anymore either (as your running your serial number would pull up the fact that you came in with a broken screen already).

Unless you can talk to someone without letting them see/touch your phone so they cant enter your serial number into the system (which may be required for a Genius appointment).

But safest bet is to get AppleCare+ added over the phone and then coming in and paying the $178.

The screen repair option for $109 might be a decent option and save you a few bucks now, but AppleCare+ will add one more year to the warranty and make your next screen repair cheaper not to mention cover a lot of other damage as well.

So next time if you drop it and the camera breaks or other issues arise it would be covered for $79 versus the screen repair option which does not cover any other damage done to the phone.
Your next screen replacement wouldn't really be "cheaper"
With AppleCare+: $99+$79+$79 = $257
Without AppleCare+: $109+$109 = $218

If you encountered water damage, THEN it's worth it. But how many people actually encounter water damage? I personally haven't bumped into anyone with water damage in years.
 
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