iPhone 6+ stopped working after 8.1.1

Discussion in 'iPhone' started by iMaven, Nov 18, 2014.

  1. iMaven, Nov 18, 2014
    Last edited: Nov 18, 2014

    iMaven macrumors 6502

    iMaven

    Joined:
    Jan 21, 2011
    #1
    I updated by iPad and iPhone 6+ last night. My iPad is fine, but my 6+ is completely dead. The battery was at 97% last night and now, it won't turn on or charge. Is there anything I can do or should I just take it to Apple?
     
  2. jpeg42 macrumors 6502a

    jpeg42

    Joined:
    Jun 9, 2009
    Location:
    Orygun
    #2
    Have you tried a restore through iTunes? Or does it not show up at all?
     
  3. iMaven thread starter macrumors 6502

    iMaven

    Joined:
    Jan 21, 2011
    #3
    it doesn't show up at all.
     
  4. bunnicula macrumors 68040

    bunnicula

    Joined:
    Jul 23, 2008
    #4
    Strange. Take it to Apple. Mine had no problems with the update except that it switched off Siri.
     
  5. nepalisherpa macrumors 68020

    nepalisherpa

    Joined:
    Aug 15, 2011
    Location:
    USA
    #5
    I updated my 6+ to 8.1.1 last night and it has been running great.
     
  6. Tyler23 macrumors 603

    Tyler23

    Joined:
    Dec 2, 2010
    Location:
    Atlanta, GA
    #6
    Try a hard reset. Hold the home and power buttons together until the phone restarts. If you don't see anything after about 15 seconds then it likely won't work, but I'd definitely give it a shot.
     
  7. jpeg42 macrumors 6502a

    jpeg42

    Joined:
    Jun 9, 2009
    Location:
    Orygun
    #7
    Folks, posting "my phone works great" doesn't really help the OP much. I am sure they understand this is not a general issue with the update.
     
  8. iMaven thread starter macrumors 6502

    iMaven

    Joined:
    Jan 21, 2011
    #8
    Thank you, that actually worked.:D
     
  9. Silverbird0000 macrumors 6502a

    Joined:
    Sep 19, 2006
    Location:
    Fort Myers, FL
    #9
    Plug phone into a computer running iTunes, hold the home button and the power button for 10 seconds, release the power button and continue holding the home button for another 10 seconds, iTunes should prompt you to restore the phone. Your phone is probably stuck in recovery mode, due to a failed update. Restoring the phone through iTunes should resolve your problem. Hopefully you have an iCloud backup or an iTunes backup, as this process will erase your phone.
     
  10. iMaven thread starter macrumors 6502

    iMaven

    Joined:
    Jan 21, 2011
    #10
    Thank you.

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    Restoring my phone is a great idea especially since the update probably failed. Thank you.
     

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