iPhone 6 - Touch ID getting worse

Discussion in 'iPhone Tips, Help and Troubleshooting' started by jbrown, Feb 8, 2015.

  1. jbrown macrumors 6502a

    jbrown

    Joined:
    Jul 7, 2002
    Location:
    London
    #1
    Had my iPhone 6 since launch, and scanned in my thumbs and forefingers for Touch ID. Have worked almost flawlessly but recently ( since beginning of Jan ) it has been getting more and more reluctant to work - as if it's recognition abilities are degrading. I note this applies more to my right hand, which I use more often.

    I have tried deleting the stored prints, and rescanning them, but that hasn't cured things.

    Any ideas?

    CHEERS :)
     
  2. jbrown thread starter macrumors 6502a

    jbrown

    Joined:
    Jul 7, 2002
    Location:
    London
    #2
    Would a total reset / restore do any good?

    cheers

    :)
     
  3. heyyitssusan macrumors 65816

    Joined:
    Feb 9, 2014
    #3
    It could! I've never had any problems with touch ID both on my 5S and now the 6.
     
  4. testcard macrumors 68020

    testcard

    Joined:
    Apr 13, 2009
    Location:
    Middle England
    #4
    I've had similar problems with my 6 since launch, but mainly in the last few weeks. Forefinger scans still work, but my thumbs are rarely recognised.
     
  5. ubercool macrumors 6502a

    ubercool

    Joined:
    Jan 31, 2008
    Location:
    Las Vegas
    #5
    I'm having the same problem with my 6 Plus. Over time, and we're talking two days, it will forget my thumb print and I have to retrain it all over again and then it works flawlessly for a few days and then the cycle repeats itself.

    Have any of you solved your problems? I may have to take my phone to a Genius. :confused:
     
  6. ubercool macrumors 6502a

    ubercool

    Joined:
    Jan 31, 2008
    Location:
    Las Vegas
  7. ubercool macrumors 6502a

    ubercool

    Joined:
    Jan 31, 2008
    Location:
    Las Vegas
  8. ANTAWNM26 macrumors 6502a

    ANTAWNM26

    Joined:
    Jun 14, 2009
    #8
    I'm having the same issues as well I'm on 8.2
     
  9. jbrown thread starter macrumors 6502a

    jbrown

    Joined:
    Jul 7, 2002
    Location:
    London
  10. Traverse macrumors 603

    Traverse

    Joined:
    Mar 11, 2013
    Location:
    Here
    #10
    I've noticed accuracy has suddenly dropped after the iOS 8.2 update. I was thinking about rescanning my fingers, but I'll wait for iOS 8.3.
     
  11. ubercool macrumors 6502a

    ubercool

    Joined:
    Jan 31, 2008
    Location:
    Las Vegas
    #11
    This problem has reared its ugly head again. I don't know how you plan to solve it, but I'm going to schedule a genius appointment. :confused:
     
  12. testcard macrumors 68020

    testcard

    Joined:
    Apr 13, 2009
    Location:
    Middle England
    #12
    I'm having to rescan my prints every couple of weeks.
     
  13. ubercool macrumors 6502a

    ubercool

    Joined:
    Jan 31, 2008
    Location:
    Las Vegas
    #13
    Every couple of days is more like it for me. :mad: It makes using Apple Pay completely impossible.
     
  14. Alan Mac Farlan macrumors regular

    Joined:
    Apr 16, 2015
    #14
    So far no on my new 5s/32 ... as I am guessing that I am on the same iOS as you guys.

    Only had it about a month now ... and maybe in 60 days it will kick in.

    Let you know ... but it seems to be a 6/6plus problem as no 5s has reported it ???

    If so ... then that speaks to hardware to my reckoning or maybe the firmware might be the issue involved since the hardware has been updated in the new iPhone if the iOS changes slightly ... if not .. then that would cement it in my mind ... it has to be hardware.

    :eek::eek::eek:
     
  15. JoEw macrumors 65816

    JoEw

    Joined:
    Nov 29, 2009
    #15
    I assumed it was the layers of my skin peeling.
     
  16. ubercool macrumors 6502a

    ubercool

    Joined:
    Jan 31, 2008
    Location:
    Las Vegas
    #16
    I just got an iPad Air 2 and Touch ID works right away. I will now be able to compare the two. :rolleyes:
     

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