iPhone 6 touchscreen issue

bxue100

macrumors newbie
Original poster
Jul 17, 2017
3
0
Houston
My phone screen suddenly responding to touch. I've turned it off and on via power+home buttons, and the screen would work for anywhere from 30 seconds to 5 minutes, but then would stop working until I reset the phone again. I've read some probable causes, but those all seem to be a completely dead screen, whereas mine works for a bit. Help??
 

bxue100

macrumors newbie
Original poster
Jul 17, 2017
3
0
Houston
Has the phone been worked on by anyone?

Also does it do this only when plugged into the charger?

Did anything happen just prior to this screen problem?
No; no, happens everywhere; no, I was using instagram and suddenly, the screen stopped working
 

junisidro

macrumors newbie
Dec 26, 2014
6
1
It's a engineering design flaw by Apple in its desire to make the sleekest and thinnest iPhone. Mine is a new iPhone 6 Plus 64 GB. First, I thought it was a software issue. But, no it's a hardware problem. LCD screen was replaced with a new one by the supplier since it's new. The problem of unresponsive screen continues. Some call it Ghost Screen. Got the phone from the importer from Hong Kong who has a technician who replaced the Cumulus U2401 chip with new one. Still observing the phone. Will get back at you if the problem comes back. I suggest you go to the nearest reliable iPhone repair shop like iPhone Rehab to have your phone fixed. Apple won't help since iPhone 6 / 6+ is no longer under warranty. Try to Google and learn more about this unresponsive screen issue which is epidemic.
 
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Stefan johansson

macrumors 65816
Apr 13, 2017
1,294
607
Sweden
It's a engineering design flaw by Apple in its desire to make the sleekest and thinnest iPhone. Mine is a new iPhone 6 Plus 64 GB. First, I thought it was a software issue. But, no it's a hardware problem. LCD screen was replaced with a new one by the supplier since it's new. The problem of unresponsive screen continues. Some call it Ghost Screen. Got the phone from the importer from Hong Kong who has a technician who replaced the Cumulus U2401 chip with new one. Still observing the phone. Will get back at you if the problem comes back. I suggest you go to the nearest reliable iPhone repair shop like iPhone Rehab to have your phone fixed. Apple won't help since iPhone 6 / 6+ is no longer under warranty. Try to Google and learn more about this unresponsive screen issue which is epidemic.
I bought my iPhone 6 directly in nearest Apple Store,never ever had any screen issues.
 

lenmacek

macrumors newbie
Oct 16, 2017
1
1
My phone screen suddenly responding to touch. I've turned it off and on via power+home buttons, and the screen would work for anywhere from 30 seconds to 5 minutes, but then would stop working until I reset the phone again. I've read some probable causes, but those all seem to be a completely dead screen, whereas mine works for a bit. Help??[/I have the same problem the phone goes crazy its a piece of garbage to put it lightly and I'm not tech savvy..for the price you pay for these phones they should do your grocery shopping..junk absolute junk...
[doublepost=1508190692][/doublepost]my phone does the same thing..for the price you pay for these phones they should do your grocery shopping..the phone is junk absolute junk...apple should be ashamed for selling people this over priced piece of garbage..and as far as fixing it myslf I'm not that tech savvy so apple iphone 6 could go in the garbage as far as I'm concerned..
 
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junisidro

macrumors newbie
Dec 26, 2014
6
1
No phone last forever. Expect a lifetime of 3-5 years after introduction. The iPhone 6 is from 2012....
I have an iPhone 6 Plus which was bought new inside the box and it has what Apple says a "Touch Disease." Apple won't repair it since it was already more than 2 Years old model when I bought it brand new and therefore out of warranty. I had it repaired by a qualified technician following the repair method by iPad Rehab. It was a design flaw which was corrected in iPhone 6. My phone is now working fine. Google "Touch Disease" and you'll find out more.
 
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junisidro

macrumors newbie
Dec 26, 2014
6
1
[doublepost=1508190692][/doublepost]my phone does the same thing..for the price you pay for these phones they should do your grocery shopping..the phone is junk absolute junk...apple should be ashamed for selling people this over priced piece of garbage..and as far as fixing it myslf I'm not that tech savvy so apple iphone 6 could go in the garbage as far as I'm concerned..
My iPhone 6 Plus was bought new inside the box and it has what Apple says a "Touch Disease." Apple won't repair it since it was already more than 2 Years old model when I bought it brand new and therefore out of warranty. I had it repaired by a qualified technician following the repair method by iPad Rehab. It was a design flaw which was corrected in iPhone 6S. My phone is now working fine. Google "Touch Disease" and you'll find out more. UPDATE : The "Touch Disease" or unresponsive screen of my iPhone 6 Plus keeps on recurring for a period of 6 months now. I bring it to the technician replace the Touch IC every month or so. Service Warranty for 1 year. So I'll bring it for repair for 6 more months if needed. I already bought a brand new iPhone 6S direct from Apple because of the recurring unresponsive screen of the iPhone 6 Plus.
 
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junisidro

macrumors newbie
Dec 26, 2014
6
1
Sounds like it but the OP doesn't say it is a 6 Plus.
Both iPhone 6 and iPhone 6 Plus were affected by what Apple says a "Touch Disease." I had an iPhone 6 Plus which I used for 9 months when it was released in 2014 until it was stolen and it had no issue.

And I have now an iPhone 6 Plus which was bought new inside the box. Apple won't repair it since it was already more than 2 Years old model when I bought it brand new and therefore out of warranty. I had it repaired by a qualified technician following the repair method by iPad Rehab. It was a design flaw which was corrected in iPhone 6S. My phone is now working fine. Google "Touch Disease" and you'll find out more.
 
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junisidro

macrumors newbie
Dec 26, 2014
6
1
Sounds like it but the OP doesn't say it is a 6 Plus.
Both iPhone 6 and iPhone 6 Plus were affected by what Apple says a "Touch Disease." I had an iPhone 6 Plus which I used for 9 months when it was released in 2014 until it was and it had no issue.

And I have now an iPhone 6 Plus which was bought new inside the box and it has what Apple says a "Touch Disease." Apple won't repair it since it was already more than 2 Years old model when I bought it brand new and therefore out of warranty. I had it repaired by a qualified technician following the repair method by iPad Rehab. It was a design flaw which was corrected in iPhone 6S. My phone is now working fine. Google "Touch Disease" and you'll find out more.
 
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