iPhone 6 touchscreen issue

Discussion in 'iPhone' started by bxue100, Jul 17, 2017.

  1. bxue100 macrumors newbie

    bxue100

    Joined:
    Jul 17, 2017
    Location:
    Houston
    #1
    My phone screen suddenly responding to touch. I've turned it off and on via power+home buttons, and the screen would work for anywhere from 30 seconds to 5 minutes, but then would stop working until I reset the phone again. I've read some probable causes, but those all seem to be a completely dead screen, whereas mine works for a bit. Help??
     
  2. Newtons Apple Suspended

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #2
    Has the phone been worked on by anyone?

    Also does it do this only when plugged into the charger?

    Did anything happen just prior to this screen problem?
     
  3. bxue100 thread starter macrumors newbie

    bxue100

    Joined:
    Jul 17, 2017
    Location:
    Houston
    #3
    No; no, happens everywhere; no, I was using instagram and suddenly, the screen stopped working
     
  4. Newtons Apple Suspended

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #4
    Sorry but it sounds like a hardware problem. If you take it to an Apple store they will do diagnostics for free and tell you what is wrong.
     
  5. Stefan johansson macrumors 65816

    Stefan johansson

    Joined:
    Apr 13, 2017
    Location:
    Sweden
    #5
    Possible hardware issue. Let some certified service centre take a look at it.
     
  6. bxue100 thread starter macrumors newbie

    bxue100

    Joined:
    Jul 17, 2017
    Location:
    Houston
    #6
    Okay, thanks!
     
  7. junisidro macrumors newbie

    Joined:
    Dec 26, 2014
    #7
    It's a engineering design flaw by Apple in its desire to make the sleekest and thinnest iPhone. Mine is a new iPhone 6 Plus 64 GB. First, I thought it was a software issue. But, no it's a hardware problem. LCD screen was replaced with a new one by the supplier since it's new. The problem of unresponsive screen continues. Some call it Ghost Screen. Got the phone from the importer from Hong Kong who has a technician who replaced the Cumulus U2401 chip with new one. Still observing the phone. Will get back at you if the problem comes back. I suggest you go to the nearest reliable iPhone repair shop like iPhone Rehab to have your phone fixed. Apple won't help since iPhone 6 / 6+ is no longer under warranty. Try to Google and learn more about this unresponsive screen issue which is epidemic.
     
  8. Stefan johansson macrumors 65816

    Stefan johansson

    Joined:
    Apr 13, 2017
    Location:
    Sweden
    #8
    I bought my iPhone 6 directly in nearest Apple Store,never ever had any screen issues.
     
  9. BaggieBoy macrumors 6502

    BaggieBoy

    Joined:
    May 29, 2012
    Location:
    UK
    #10
    Sounds like it but the OP doesn't say it is a 6 Plus.
     
  10. lenmacek macrumors newbie

    Joined:
    Oct 16, 2017
    #11
    --- Post Merged, Oct 16, 2017 ---
    my phone does the same thing..for the price you pay for these phones they should do your grocery shopping..the phone is junk absolute junk...apple should be ashamed for selling people this over priced piece of garbage..and as far as fixing it myslf I'm not that tech savvy so apple iphone 6 could go in the garbage as far as I'm concerned..
     
  11. Stefan johansson macrumors 65816

    Stefan johansson

    Joined:
    Apr 13, 2017
    Location:
    Sweden
    #12
    No phone last forever. Expect a lifetime of 3-5 years after introduction. The iPhone 6 is from 2012....
     
  12. junisidro, Oct 16, 2017
    Last edited: Oct 16, 2017

    junisidro macrumors newbie

    Joined:
    Dec 26, 2014
    #13
    I have an iPhone 6 Plus which was bought new inside the box and it has what Apple says a "Touch Disease." Apple won't repair it since it was already more than 2 Years old model when I bought it brand new and therefore out of warranty. I had it repaired by a qualified technician following the repair method by iPad Rehab. It was a design flaw which was corrected in iPhone 6. My phone is now working fine. Google "Touch Disease" and you'll find out more.
     
  13. junisidro, Oct 16, 2017
    Last edited: Dec 12, 2017 at 12:05 AM

    junisidro macrumors newbie

    Joined:
    Dec 26, 2014
    #14
    My iPhone 6 Plus was bought new inside the box and it has what Apple says a "Touch Disease." Apple won't repair it since it was already more than 2 Years old model when I bought it brand new and therefore out of warranty. I had it repaired by a qualified technician following the repair method by iPad Rehab. It was a design flaw which was corrected in iPhone 6S. My phone is now working fine. Google "Touch Disease" and you'll find out more. UPDATE : The "Touch Disease" or unresponsive screen of my iPhone 6 Plus keeps on recurring for a period of 6 months now. I bring it to the technician replace the Touch IC every month or so. Service Warranty for 1 year. So I'll bring it for repair for 6 more months if needed. I already bought a brand new iPhone 6S direct from Apple because of the recurring unresponsive screen of the iPhone 6 Plus.
     
  14. praterkeith macrumors 6502

    praterkeith

    Joined:
    Oct 30, 2005
    Location:
    Montgomery, AL
    #15
    The iPhone 6 was released in 2014, but your point is valid.
     
  15. junisidro, Oct 16, 2017
    Last edited: Dec 12, 2017 at 12:06 AM

    junisidro macrumors newbie

    Joined:
    Dec 26, 2014
    #16
    Both iPhone 6 and iPhone 6 Plus were affected by what Apple says a "Touch Disease." I had an iPhone 6 Plus which I used for 9 months when it was released in 2014 until it was stolen and it had no issue.

    And I have now an iPhone 6 Plus which was bought new inside the box. Apple won't repair it since it was already more than 2 Years old model when I bought it brand new and therefore out of warranty. I had it repaired by a qualified technician following the repair method by iPad Rehab. It was a design flaw which was corrected in iPhone 6S. My phone is now working fine. Google "Touch Disease" and you'll find out more.
     
  16. junisidro, Oct 16, 2017
    Last edited: Dec 12, 2017 at 12:07 AM

    junisidro macrumors newbie

    Joined:
    Dec 26, 2014
    #17
    Both iPhone 6 and iPhone 6 Plus were affected by what Apple says a "Touch Disease." I had an iPhone 6 Plus which I used for 9 months when it was released in 2014 until it was and it had no issue.

    And I have now an iPhone 6 Plus which was bought new inside the box and it has what Apple says a "Touch Disease." Apple won't repair it since it was already more than 2 Years old model when I bought it brand new and therefore out of warranty. I had it repaired by a qualified technician following the repair method by iPad Rehab. It was a design flaw which was corrected in iPhone 6S. My phone is now working fine. Google "Touch Disease" and you'll find out more.
     

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