iPhone 6 Warranty - UK

Discussion in 'iPhone' started by shah1, Dec 13, 2014.

  1. shah1 macrumors member

    Joined:
    Oct 30, 2010
    #1
    Just a question regarding warranty of new iPhones.

    My warranty expires at the end of Oct next year. However, if I was to make a warranty claim and handset was replaced would my warranty date remain the same i.e the end of Oct next year?

    Reason I ask is that I have been led to believe that any replacement handset comes with just 1 months warranty. Is this correct or would my initial warranty date still stand?
     
  2. Gav2k macrumors G3

    Gav2k

    Joined:
    Jul 24, 2009
    #2
    Same warranty unless your towards the end then it's plus the additional period which varies by region but usually 30-90 days
     
  3. shah1 thread starter macrumors member

    Joined:
    Oct 30, 2010
  4. The-Real-Deal82 macrumors 601

    The-Real-Deal82

    Joined:
    Jan 17, 2013
    Location:
    United Kingdom
    #4
    iPhone 6 Warranty - UK

    I think Apples warranty policy is very different to how you are protected under your statutory rights, but it would depend how you approach them with your complaint. I do know people who have had iPhones replaced outside of their official warranty so it does mean Apple can be helpful. I had an iPhone replaced 6 months in and was informed it was a new device but was only covered up until the end of my original warranty. In the UK electrical goods are usually covered for 12 months from time of acquiring them in a new state so I think if you really pushed it, you could get a replacement or repair outside of your original warranty period, i.e 12 months from the time the replacement was given.

    I know Microsoft hit a wall of legal action with the Xbox 360 when the the red light of death struck users in the first 24 months of ownership. Microsoft tried to say the consoles only had a 3 month warranty after replacement when in fact you were covered for a 'reasonable amount of time'. This for a product costing £400 was deemed to be 3 years. I am not sure what an iPhone would be fall under but when you consider you are paying upwards of £600, I think it would be safe to assume it should last longer than 12 months. Unfortunately though you may have to threaten legal action or push it through the small claims court to get a result if Apple won't budge. It's a tricky one but I think you'd be protected, and a call to trading standards and citizens advice bureau would be wise should this ever occur. :)
     
  5. Tsuchiya macrumors 68020

    Tsuchiya

    Joined:
    Jun 7, 2008
    #5
    Just a bit of an FYI, if you buy an iPhone directly through an Apple Store, even on a contract then under EU law I believe you are entitled to a replacement in the second year.
     

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