Iphone 6, white, arrived with imperfections

gubien

macrumors newbie
Original poster
Sep 26, 2014
4
0
Hi,

Have anyone recieved an Iphone 6 with imperfections between the glass/panel?

Best regards,
 

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GoCubsGo

macrumors Nehalem
Feb 19, 2005
35,741
146
Regardless of the possibility of others receiving a phone like that, you should return it right away.
 

gubien

macrumors newbie
Original poster
Sep 26, 2014
4
0
Chip, or debris? Yuck. Sorry man.
Well defintely not a chip, as I can't feel it, and it only apers silver 'ish if angled in a certain way... however... I hate it..

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Regardless of the possibility of others receiving a phone like that, you should return it right away.
Totally agree... dont even want to setup the phone as I might get the blaim...WHO knows... :confused:
 

sillywabbit

macrumors 6502a
Nov 10, 2012
592
4
Wow! What quality control!

I better not have any imperfections after waiting for soooooooo long my preorder.
 

jeff657756

macrumors newbie
Oct 5, 2011
21
2
I had what seemed to be light leaking in on my display on my gold 6. Took it in Wednesday and they replaced it on the spot.
 

itsmemuffins

macrumors 68040
Jun 23, 2010
3,131
1,209
If everything else works fine on the phone, and the screen is good. Keep it. If you use a case you probably won't see it.

Then just before the warranty runs out get it exchanged.
 

wonslung

macrumors member
Mar 22, 2011
60
0
I'm sorry this happened. Any product launch that sells 10 million units in a weekend is bound to have a few mistakes. It sucks but I'm sure apple will replace it. They stand behind their products generally.
 

gubien

macrumors newbie
Original poster
Sep 26, 2014
4
0
The biggest "problem" is that we dont have an Apple store here in Denmark and the operator which delivered the phone is "webbased" and get their phones from a parent company based in another country.

That said, I can't just go get another one...:mad:

I will, if lucky might have a new phone in a week plus

But...No harm...I have an 5S... but...bad start...
 

siurpeeman

macrumors 603
Dec 2, 2006
6,311
18
the OC
a friend of mine received what looks like an air bubble under the bezel on the side. it doesn't affect the phone functionally, but she went in for a replacement and they swapped it out without issue. it isn't a big deal; these things happen.
 

gubien

macrumors newbie
Original poster
Sep 26, 2014
4
0
a friend of mine received what looks like an air bubble under the bezel on the side. it doesn't affect the phone functionally, but she went in for a replacement and they swapped it out without issue. it isn't a big deal; these things happen.
Yes I know they do.. But such a error should been detected by human or machine....

I will waste alot of time by this fault and I will get nothing in return...
 

mtneer

macrumors 68030
Sep 15, 2012
2,890
2,053
If everything else works fine on the phone, and the screen is good. Keep it. If you use a case you probably won't see it.

Then just before the warranty runs out get it exchanged.
What if the Genius at the point in the future decides that the chip was from wear and tear or worse, decides this is from dropping the phone?
 

wonslung

macrumors member
Mar 22, 2011
60
0
The biggest "problem" is that we dont have an Apple store here in Denmark and the operator which delivered the phone is "webbased" and get their phones from a parent company based in another country.



That said, I can't just go get another one...:mad:



I will, if lucky might have a new phone in a week plus



But...No harm...I have an 5S... but...bad start...

I would still contact apple. I have a friend who lives in Europe who had a similar issue with a 5s a year or two ago and apple mailed them a new phone with a return shipping label. They may have had to provide a credit card number to secure that but I'm sure you can manage that. Otherwise you can send it back and wait for them to replace it.
 

itsmemuffins

macrumors 68040
Jun 23, 2010
3,131
1,209
What if the Genius at the point in the future decides that the chip was from wear and tear or worse, decides this is from dropping the phone?
There is that, I suppose… normally though, they know what's wear and tear and what is a defect. Still…
 

wonslung

macrumors member
Mar 22, 2011
60
0
That picture seemed to show a defect in the white coating under the glass. How does that happen via normal wear and tear.
 

Sean76

macrumors 6502a
Feb 10, 2013
664
406
NYC
I can't believe people are saying keep it if everything else works fine? What the heck happened to getting what you paid for?

Honestly I think it's BS about only people who have problems are complaining and the majority of people have zero problems.

If that's true I must be the unluckiest person on earth because I've owned every single iphone to date and have had build quality issues with every launch device since the 5.

I never had to do any returns for the 1st, the 3G, 3GS, 4, or 4S...This whole de boggle began with with 5, 5S, and now onto the 6. For the last three years I've never gotten a spot on device on the 1st try and have had to go through multiple try's to get a device that is worthy of the price tag.

I think it's safe to say Apples quality control has gone straight into the toilet since Jobs past away.
 

wonslung

macrumors member
Mar 22, 2011
60
0
I can't believe people are saying keep it if everything else works fine? What the heck happened to getting what you paid for?



Honestly I think it's BS about only people who have problems are complaining and the majority of people have zero problems.



If that's true I must be the unluckiest person on earth because I've owned every single iphone to date and have had build quality issues with every launch device since the 5.



I never had to do any returns for the 1st, the 3G, 3GS, 4, or 4S...This whole de boggle began with with 5, 5S, and now onto the 6. For the last three years I've never gotten a spot on device on the 1st try and have had to go through multiple try's to get a device that is worthy of the price tag.



I think it's safe to say Apples quality control has gone straight into the toilet since Jobs past away.

I think you are unlucky. It's statistically unlikely but not impossible. I know literally hundreds of people who have iPhones and none have had QC issues. I will ask them if they in turn know anyone and see how many responses I get. They sold 10 million iPhones in a weekend and I'm only seeing a few reports of issues like that. Even if they had 10000 that would be 0.0001 percent. I do think it's nuts that people would keep it but again I believe apple will stand behind their product. Please contact them.
 
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