Iphone 6 won't connect to 4g after wifi

[0007xico]

Hello,
when i am home I am on wifi but when I leave the house it goes for 4g, problem is i won't have a internet connection .
Apps or browser wont work, for it to work i need to restart network but strange won't go back to 4g but 3g.

Vodafone told me account it is ok and all settings were fine because 4g does work but not on that case.
Reseted the settings couple of times and even restored the iphone.

Any ideas?
Many thanks.

iPhone 6, iOS 8.1.2

 

[Newtons Apple]

WHat kind of reception are you getting. Poor reception will make you phone revert to 3G. Not getting Internet is strange.

 

[0007xico]

WHat kind of reception are you getting. Poor reception will make you phone revert to 3G. Not getting Internet is strange.

https://drive.google.com/folderview?id=0B8msG_W-yFuAcVhMRnRmZGlSZk0&usp=sharing

This are the videos recreating the problem.
1st video - 4g working
2nd video - turn wifi off / 4g not working
3rd video - restart network 3g on but not 4g

 

[nebo1ss]

Hello,
when i am home I am on wifi but when I leave the house it goes for 4g, problem is i won't have a internet connection .
Apps or browser wont work, for it to work i need to restart network but strange won't go back to 4g but 3g.

Vodafone told me account it is ok and all settings were fine because 4g does work but not on that case.
Reseted the settings couple of times and even restored the iphone.

Any ideas?
Many thanks.

iPhone 6, iOS 8.1.2

I think there is something wrong with Vodafone network. I have seen similar issues on my phone since I changed from EE to vodafone and never had those problems prior.

Sometimes I see five bars and a good 4G signal but no internet and have to either reboot the phone or go to airplane mode and back to get it working.

 

[0007xico]

I think there is something wrong with Vodafone network. I have seen similar issues on my phone since I changed from EE to vodafone and never had those problems prior.

Sometimes I see five bars and a good 4G signal but no internet and have to either reboot the phone or go to airplane mode and back to get it working.

Vodafone tells me that if 4g works in some situations, should work in this case.
Apple tells me can't see where the problem is.
This is annoying and I don't know what to do.

 

[Newtons Apple]

Vodafone tells me that if 4g works in some situations, should work in this case.
Apple tells me can't see where the problem is.
This is annoying and I don't know what to do.

might be time to change carriers!

 

[yjchua95]

Vodafone tells me that if 4g works in some situations, should work in this case.
Apple tells me can't see where the problem is.
This is annoying and I don't know what to do.

Change carriers.

Every time I'm in Britain, I always use EE. Vodafone is pretty dismal.

 

[0007xico]

Change carriers.

Every time I'm in Britain, I always use EE. Vodafone is pretty dismal.

So you don't think it's an iphone fault?

 

[yjchua95]

So you don't think it's an iphone fault?

Nope. It's your carrier.

 

[nebo1ss]

Change carriers.

Every time I'm in Britain, I always use EE. Vodafone is pretty dismal.

I agree with this statement Totally. I always own my phone outright and have been using EE for the past year until End of October when I switched to Vodafone. The reason for switching is that I was on a 12 month contract with EE that ended and found that Vodafone was offering the best deal for a new contract. Cheaper price and 10Gig of data instead of 3Gig both with tethering.

EE is by far the best carrier in the UK at least for the areas in which I use my phone. You get what you pay for and unfortunately I am now stuck for another nine months before I can go back to EE.

I recently called Vodafone support while standing right next to their mast in a village in the West country. I had five bars but could only get GPRS and was trying to convince them they had a problem with their 3G at this location. The call did not go well.