iPhone 6s/6s + - Absolutely NO Walk-Ins today

Discussion in 'iPhone' started by Beezy253, Sep 25, 2015.

  1. Beezy253 macrumors 6502

    Joined:
    Sep 19, 2013
    Location:
    Tacoma, WA
    #1
    What a bust.

    I called on Wednesday to verify that Walk-ins were being accepted this year.

    Waited an hour at my Local Apple Store, only to be told there are NO Walk-Ins today, and that if I wanted a phone, I need to try and reserve one tomorrow morning on the website.

    Not sure if the Tacoma Mall Apple Store didn't get enough inventory, or if Michelle was mis-informed on Walk-Ins.
     
  2. Shadowbech macrumors 68040

    Joined:
    Oct 18, 2011
    #2
    There were no walk-ins at the apple store in my town in WI. But they did take reservations based on the availability.
     
  3. Night Spring macrumors G5

    Night Spring

    Joined:
    Jul 17, 2008
    #3
    Walked into the Grand Central Store in NY without a reservation, and walked out with a 6S+.
     
  4. JoeTomasone macrumors 6502

    Joined:
    Aug 8, 2014
    #4
    Ditto, except an AT&T store in Clearwater, FL - no line, no other customers, no nothing but 6S Plus Space Grey 128. :)
     
  5. leesweet macrumors demi-god

    leesweet

    Joined:
    Feb 1, 2009
    Location:
    Northern Virginia, USA
    #5
    Over 50 people at Fair Oaks in Fairfax, VA at 0715 this AM.. As they started the reservation people at 0800, they were letting the walk-ins in in groups, I believe.
     
  6. Beezy253 thread starter macrumors 6502

    Joined:
    Sep 19, 2013
    Location:
    Tacoma, WA
    #6
    After what happened at my Local Apple Store on Launch Morning, I sent an eMail to TCook@Apple.com, expressing my frustration with Apple not being more specific regarding Walk-In purchases on Launch Day, and the way the Marketing Manager handled the situation.

    Today I received a Phone call from a Senior Manager at my Local Apple Store, apologizing, and essentially trying to get whatever phone I needed to purchase in my hands ASAP.

    He did mention that the reason they did not offer Walk-ins this year, is because of the Tacoma Mall Apple Store being a "high resale market" store.

    Anywho, He listened, and while I wasted my Friday morning due to a Store specific policy, I was able to get my 128gb 6s on Saturday morning.

    Good to see that Tim Cook/his team still takes customer complaints seriously.
     
  7. AFDoc macrumors 68030

    Joined:
    Jun 29, 2012
    Location:
    Colorado Springs USA for now
    #7
    LoL...... so sad.
     

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