iPhone 6S Battery Issue: How to get brand new phone replacement

Discussion in 'iPhone Tips, Help and Troubleshooting' started by twicethemac02, Nov 21, 2016.

  1. twicethemac02 macrumors newbie

    Joined:
    Nov 21, 2016
    #1
    Hey guys,
    sorry if I'm posting in the wrong section, but I want to ask a simple question with regards to the known issue with the iphone.

    Since they are replacing the phones, how do I make sure that I get a brand new phone?
    If not, how sure are we that the replacement ones will work fine or better than before?
    I always get scared with refurbished because they have been replaced with parts only. I still prefer a brand new set.

    What are your inputs?
    Can I argue with the store since I bought a brand new phone?
     
  2. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #2
    You get a replacement. If the replacement has issues you can get it replaced or fixed. The idea is that it should be better than the phone you are replacing since it shouldn't have the issue that you are getting a replacement for.
     
  3. twicethemac02 thread starter macrumors newbie

    Joined:
    Nov 21, 2016
    #3
    Thanks for the reply. But aren't brand new iphones more reliable than refurbished ones?
    I wanna make sure I get a new one since I paid for a new phone.
     
  4. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #4
    How old is the phone that you have that you would be replacing?

    As you can see based on all kinds of threads on forums like this one people have issues even with brand new sealed phones.
     
  5. twicethemac02 thread starter macrumors newbie

    Joined:
    Nov 21, 2016
    #5

    I bought it last october, so warranty is up.
    I wanted to know if its gonna get replaced with a new one or not... really disappointing if it's not new.
     
  6. Brandon Hobart macrumors member

    Brandon Hobart

    Joined:
    Oct 25, 2016
    Location:
    United Kingdom
    #6
    There is no way to make sure that the phone you are getting is brand new or not. However, if you are not having any issues with the refurbished one then enjoy it... (No need of getting that much concerned about the new or old. As far as it is working correct for you, it is worth it. Because people are finding the brand new phones even faulty now.)
     
  7. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #7
    It will likely be a replacement phone and not a brand new one. After all the phone you are replacing is a used one that has been in use for over a year.
     

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