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alpi123

macrumors 68020
Original poster
Jun 18, 2014
2,023
3,376
My iPhone always turns off when it's cold (From 0 C to -15 C) no matter how much battery it has. I know that there are some defective models and mine is actually one of them and I'm eligible to get a free battery replacement but don't know if it's from the battery. The service is also far away from me so I will have to send it through a carrier and wait 2-3 weeks. These turn offs get so annoying over time.

So should I send it to get a replacement?
 

C DM

macrumors Sandy Bridge
Oct 17, 2011
51,392
19,459
Well, batteries can shut off in cold weather. If you think yours is doing too often or when it's not really cold enough there's not much else you can do about it other than getting the phone sent in to have the battery replaced to see if that would help it.
 

ekelton1

macrumors newbie
Oct 8, 2015
3
0
My iPhone always turns off when it's cold (From 0 C to -15 C) no matter how much battery it has. I know that there are some defective models and mine is actually one of them and I'm eligible to get a free battery replacement but don't know if it's from the battery. The service is also far away from me so I will have to send it through a carrier and wait 2-3 weeks. These turn offs get so annoying over time.

So should I send it to get a replacement?

This is a common problem with electronics operating in cold temperatures, you should not send in for replacement. I would recommend keeping your phone somewhere warm, or using a hand warmer next to your phone if you need it to remain functional. I've had this problem with every iPhone I have owned. My solution is a sleeve style case with two warmers.

From Apple:
Use iOS devices where the ambient temperature is between 0º and 35º C (32º to 95º F). Low- or high-temperature conditions might cause the device to change its behavior to regulate its temperature. Using an iOS device in very cold conditions outside of its operating range might temporarily shorten battery life and could cause the device to turn off. Battery life will return to normal when you bring the device back to higher ambient temperatures.
 

mofunk

macrumors 68020
Aug 26, 2009
2,421
161
Americas
I've had this happen with my camera gear. The battery is far more bigger than in iPhones. What I've done with my iPhone is to turn on my heated seats in the car (lowest setting) and rest the phone on the seats or keep under a fleece blanket. Also, make sure your environment is warm. If you are outside, store the phone in the warmest part. Pockets are exposed to the outside air so that would not be a good place. If you have an inside pocket on your coat, that's the best place for it. If not, buy a glove or mitten to store your iPhone in.
 

Foggydog

macrumors 6502
Nov 8, 2014
408
492
Left Coast
As a trucker, I had a truck without a bunk heater so just slept under a lot of blankets. Sometimes it got so cold that the screen wouldn't work until warmed up
 
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