Just need to complain about this. I have been having issues with my iPhone 6S re battery. I made a Genius Bar appointment last week, which happens to fall tomorrow. Since making the appointment, I learned of the 6S Battery Replacement Program, i.e. that many iPhone 6S's were experiencing battery issues. I contacted Apple Support via chat this morning, where it was determined that my phone qualified for battery replacement, but that I should contact my local store before bringing it in for my scheduled appointment, since most stores would not have replacements available until after Dec 5. I called my local Apple store, explained my situation, and was informed that yes, in fact they would have no replacements until Dec. 6, but that all the batteries that were scheduled to be delivered on that date were already spoken for. Ok, I understand that. I was told that, despite the fact that they would not be able help me tomorrow at my scheduled appointment, I should come in anyway so that they could, on the spot, determine whether my phone qualified (it has already been determined that it does, which I made clear to the person I spoke with), and then they would order a battery specifically for me, which I could then come back a second time to have installed. My point being that I think it's kind of stupid and inconvenient to have to come in twice for the same issue when I have been informed that the first visit (tomorrow) would be, essentially, pointless, except to verify what Apple and I already know. It also seems to imply that they do not believe Apple Support or me without seeing the phone in the flesh, as it were. Sorry to be so long-winded.