iPhone 6s+ camera image jittery and wobbly

[pjny]

Hi,

Something is wrong with my iphone 6s+ camera. The image is jittery and af keeps microadjusting even if the phone is braced on a table. It seems as if there is a problem with the image stabilization mechanism that is vibrating the lens.

Anyone had this issue? Will Apple replace the phone under Applecare+ or will I have to leave it for repair of up to 5 days?

I have an appointment around 11pm and would like to know what to expect as I need the phone.

Thanks.

 

[Newtons Apple]

I would do a hard backup with iTunes before I go for the appointment.

 

[DAYLIN69]

I think it has something to do with the software. Just go to the service center.

 

[Newtons Apple]

I am betting it is a hardware problem.

Let us know how it turns out!

 

[AJT-au]

I had this problem a couple of months back on my 6s+ and the Apple Store replaced just the camera module in a couple of hours. I would still do a backup just in case

 

[DAYLIN69]

Yeah I agree its better to be sure.
[doublepost=1490878514][/doublepost]btw what is the indicator if it is a software or a hardware problem. because its hard to tell.

 

[Newtons Apple]

Yeah I agree its better to be sure.
[doublepost=1490878514][/doublepost]btw what is the indicator if it is a software or a hardware problem. because its hard to tell.

There are no hard rules but a jittery camera, even when the phone is braced against something, is a sign of the stabilization module in the camera going bad.

 

[DAYLIN69]

Well if that is the case I will say that it is a software problem, not a hardware one.

 

[Newtons Apple]

Well if that is the case I will say that it is a software problem, not a hardware one.

That is what these forums are for. Enjoy!

 

[DAYLIN69]

yeah. Well, it will serve as a reminder to me if something happens to my phone same as what happened to your phone.

 

[Newtons Apple]

yeah. Well, it will serve as a reminder to me if something happens to my phone same as what happened to your phone.

What? My phone has no problems.

 

[DAYLIN69]

Oh sorry, I am referring to pjny.

 

[Newtons Apple]

Hi,

Something is wrong with my iphone 6s+ camera. The image is jittery and af keeps microadjusting even if the phone is braced on a table. It seems as if there is a problem with the image stabilization mechanism that is vibrating the lens.

Anyone had this issue? Will Apple replace the phone under Applecare+ or will I have to leave it for repair of up to 5 days?

I have an appointment around 11pm and would like to know what to expect as I need the phone.

Thanks.

Let us know how your Apple Store visit turned out.

 

[DAYLIN69]

Have you visited the apple store already?

 

[pjny]

Hi,

I went in and they replaced the rear camera. The genius said they have encountered this problem usually with iphone 6(not sure if they said 6s or just 6). Cost without applecare would have been $59. Took about 1.5 hours IIRC to repair.