iPhone 6s+ camera image jittery and wobbly

Discussion in 'iPhone' started by pjny, Mar 29, 2017.

  1. pjny macrumors 6502a

    Joined:
    Feb 18, 2010
    #1
    Hi,

    Something is wrong with my iphone 6s+ camera. The image is jittery and af keeps microadjusting even if the phone is braced on a table. It seems as if there is a problem with the image stabilization mechanism that is vibrating the lens.

    Anyone had this issue? Will Apple replace the phone under Applecare+ or will I have to leave it for repair of up to 5 days?

    I have an appointment around 11pm and would like to know what to expect as I need the phone.

    Thanks.
     
  2. Newtons Apple macrumors P6

    Newtons Apple

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    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #2
    I would do a hard backup with iTunes before I go for the appointment.
     
  3. DAYLIN69 macrumors newbie

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    Mar 19, 2017
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    Philippines
    #3
    I think it has something to do with the software. Just go to the service center.
     
  4. Newtons Apple macrumors P6

    Newtons Apple

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    #4
    I am betting it is a hardware problem.

    Let us know how it turns out!
     
  5. AJT-au macrumors member

    AJT-au

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    Jul 26, 2014
    Location:
    Adelaide, Australia
    #5
    I had this problem a couple of months back on my 6s+ and the Apple Store replaced just the camera module in a couple of hours. I would still do a backup just in case
     
  6. DAYLIN69 macrumors newbie

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    Mar 19, 2017
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    Philippines
    #6
    Yeah I agree its better to be sure.
    --- Post Merged, Mar 30, 2017 ---
    btw what is the indicator if it is a software or a hardware problem. because its hard to tell.
     
  7. Newtons Apple macrumors P6

    Newtons Apple

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    #7
    There are no hard rules but a jittery camera, even when the phone is braced against something, is a sign of the stabilization module in the camera going bad.
     
  8. DAYLIN69 macrumors newbie

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    Mar 19, 2017
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    #8
    Well if that is the case I will say that it is a software problem, not a hardware one.
     
  9. Newtons Apple macrumors P6

    Newtons Apple

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    #9
    That is what these forums are for. Enjoy!
     
  10. DAYLIN69 macrumors newbie

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    Mar 19, 2017
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    #10
    yeah. Well, it will serve as a reminder to me if something happens to my phone same as what happened to your phone.
     
  11. Newtons Apple macrumors P6

    Newtons Apple

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    Mar 12, 2014
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    Jacksonville, Florida
    #11
    What? My phone has no problems.
     
  12. DAYLIN69 macrumors newbie

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    Mar 19, 2017
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    Philippines
  13. Newtons Apple macrumors P6

    Newtons Apple

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    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #13
    Let us know how your Apple Store visit turned out.
     
  14. DAYLIN69 macrumors newbie

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  15. pjny thread starter macrumors 6502a

    Joined:
    Feb 18, 2010
    #15
    Hi,

    I went in and they replaced the rear camera. The genius said they have encountered this problem usually with iphone 6(not sure if they said 6s or just 6). Cost without applecare would have been $59. Took about 1.5 hours IIRC to repair.
     

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