Just looking to get some opinions on my situation (below), I know cracked iPhone screens are common, but I'm still befuddled by what happened and I'd like to know how to avoid it in the future. (Thanks and apologies in advance for looking at my over-long post!..) Situation: I bought an iPhone 6s Friday at 6pm, including a screen protector and apple silicone case. Then I went out, spending various amounts of time with the phone in my front or back pocket, mostly front I think, sitting and standing. A few hours in I noticed the bottom half of the screen was shattered. Is this what I should expect? My previous experience is weirdly mixed: I had an iPhone 5c w/o a case for 2 years, and the screen never cracked. Then I dropped it from a bicycle and though the screen was still fine, the phone broke and Apple replaced it (for a fee) with an identical 5c, which I put in a case. A bit later, the screen of the new 5c cracked; I was mystified at the time, since I couldn't recall anything unusual, but I assumed there was some unusual stress which I hadn't noticed; in retrospect it's similar to my current situation. I replaced this 5c with the 6s yesterday. Mostly I just want to know - should I not assume my phone is safe in my pocket during "normal activities"? Have people had similar experiences? Maybe this device is just too fragile to be treated as a "normal" phone? (At least by me?) How do people carry their phones? Why however did my first phone's screen never crack? Maybe Apple switched to weaker glass at some point? My final question is if people think I can convince the Apple geniuses to give me a new screen for free, so I don't have to pay the accidental damages service charge. Thanks for any advice!