iPhone 6s - headphone jack or software issue?

Discussion in 'iPhone' started by Omega Mac, Sep 5, 2017.

  1. Omega Mac macrumors 6502

    Joined:
    Aug 16, 2013
    #1
    Having intermittent problems with headphones on my iPhone 6s.

    I might be listening to music, a call comes in and I accept (using headphone control) but I can't hear the caller and they can't hear me. Sometimes it's resolved by plug the headphones out/in. Sometimes not.

    Same for music sometimes it plays but sometimes I can't hear and the same plug out/in routine works.

    Sometimes I plug in I can hear audible click or signal detection (it's connecting live) in the headphones but no iOS output sound, plug out/in again and it might work.

    These are some of the overlapping scenarios.

    I have not tested it with another set of headphones as I don't have any to hand. I did think it initially hardware i.e. the jack was faulty or maybe the headphones but now I'm not so sure it seems more a software bug and it's only surfaced in the last two weeks. Never had an issue before.

    Appreciate any insight on the matter from the millions of users out there! ;)
     
  2. Relentless Power macrumors Penryn

    Relentless Power

    Joined:
    Jul 12, 2016
    #2
    Sounds software related, but Inspect the 3.5 Jack port to ensure nothing Is lodged inside.
     
  3. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #3
    First thing I'd do is test it out with another set of headphones.
    Then take it from there to isolate the issue.
     
  4. Omega Mac thread starter macrumors 6502

    Joined:
    Aug 16, 2013
    #4
    Quick update:

    Initially used a small hand held air blaster on the mini-jack that seemed to get some results initially but not entirely.

    As a final option and breaking with tradition of not updating to the latest iOS until there is a 0.1 update or later I too the plunge and installed iOS 11 and can report that all my headphone mini-jack problems appear to have disappeared and service is resumed as normal.
     
  5. bufffilm Suspended

    bufffilm

    Joined:
    May 3, 2011
    #5
    Did you tried a reboot at all before going to ios11?

    I like ios11 but the reports of less battery life bear watching...
     

Share This Page

4 September 5, 2017