iphone 6s help

Discussion in 'iPhone' started by Appl3FTW, Nov 19, 2015.

  1. Appl3FTW macrumors 601

    Appl3FTW

    Joined:
    Nov 15, 2012
    #1
    Ok my coworker has an iphone 6s that's not tracking his movements from the "Health" app. It says "no data found". He's already rebooted, restored and setup up as new phone and its still not registering any movements. Software is updated and current to 9.2. What's the problem, any fixes?
     
  2. CNeufeld macrumors 6502a

    Joined:
    Nov 25, 2009
    Location:
    Edmonton, AB
    #2
    9.1 is the most current (according to my phone)... Are they on 9.0.2, or a 9.2 beta?

    C
     
  3. CNeufeld macrumors 6502a

    Joined:
    Nov 25, 2009
    Location:
    Edmonton, AB
    #3
    And maybe check the Apps configured in the "Health" app. And the "Motion and Fitness" settings in the Privacy section.

    C
     
  4. Appl3FTW thread starter macrumors 601

    Appl3FTW

    Joined:
    Nov 15, 2012
    #4
    lol ya it is 9.1... damn u told me haha.
     
  5. Appl3FTW thread starter macrumors 601

    Appl3FTW

    Joined:
    Nov 15, 2012
    #5
    he did.. it's ON... still not working. the data is blank.
     
  6. CNeufeld macrumors 6502a

    Joined:
    Nov 25, 2009
    Location:
    Edmonton, AB
    #6
    Personally, I'd be making an appointment for a replacement. Has it ever worked?

    C
     
  7. Appl3FTW thread starter macrumors 601

    Appl3FTW

    Joined:
    Nov 15, 2012
    #7
    its pretty much a hardware issue at this point. It has never worked.
     

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