Iphone 6s new uncharged

HARCRACK

macrumors member
Original poster
Oct 24, 2015
48
3
Nicaragua
Hi my wife just got her brand new iPhone 6s but when she unboxed it and try to turn it on it won't turn on i had to put it to charge all works well.

Just wanna know if this is good or is a faulty unit or something ?
 

Eileen89

macrumors 65816
Aug 12, 2014
1,146
327
The battery isn't faulty. Some new iPhones that I've had came with a dead battery out of the box while others like my 6S Plus came with a half a charge. The iPhones that I had that were drained were perfectly fine the whole time I used them. Have your wife fully charge it and don't worry. Hope she enjoys her new phone. :)
 
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chabig

macrumors 603
Sep 6, 2002
5,906
3,147
Let's think...electronics require battery power to operate. Dead battery - won't work. Charged battery - works well. I think you've answered your own question. ;)
 
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ucfgrad93

macrumors P6
Aug 17, 2007
17,543
8,168
Colorado
I would find this strange myself as every phone I have purchased is usually at least half charged.
Agreed. I have never received a new phone that was completely dead. However, that doesn't mean it can't happen. I'd monitor battery life for awhile, OP, and see if it is what you are supposed to be getting.
 

sunking101

macrumors 604
Sep 19, 2013
6,671
1,812
My 6S+ all came with 70-80% charge.
To me a phone this new should have a decent charge out of the box, it's only devices that have sat on the shelf for six months or more that will have flat batteries. It doesn't do the battery any good to be stored whilst completely depleted so I would exchange the phone. The reason I'm saying this is that my old iPhone 5 came with a dead battery and it took a good 20 mins on the charger before it even responded. Interestingly, that phone suffered from dreadful battery life and that's possibly why (*although I still blame upgrading to iOS7).
 

Newtons Apple

Suspended
Mar 12, 2014
22,764
14,920
Jacksonville, Florida
Hi my wife just got her brand new iPhone 6s but when she unboxed it and try to turn it on it won't turn on i had to put it to charge all works well.

Just wanna know if this is good or is a faulty unit or something ?
Was your wife's phone maybe a 5S. It could have been from a run months and months ago and the battery might be depleted but still chargeable.

Like other I have seldom received a new phone when it did not have between 50-80% charge right out of the box. If yours works, I would not worry about it.
 

b0fh666

macrumors 6502a
Oct 12, 2012
903
647
south
Agreed. I have never received a new phone that was completely dead. However, that doesn't mean it can't happen. I'd monitor battery life for awhile, OP, and see if it is what you are supposed to be getting.
same here but my apple watch came fully discharged.
 

iNinja08

macrumors regular
Sep 21, 2015
175
85
My 6S+ all came with 70-80% charge.
To me a phone this new should have a decent charge out of the box, it's only devices that have sat on the shelf for six months or more that will have flat batteries. It doesn't do the battery any good to be stored whilst completely depleted so I would exchange the phone. The reason I'm saying this is that my old iPhone 5 came with a dead battery and it took a good 20 mins on the charger before it even responded. Interestingly, that phone suffered from dreadful battery life and that's possibly why (*although I still blame upgrading to iOS7).
Ditto, the 4 brand new in box 6s+’ s I’ve handled were all mid 70%. Its healthy to skeptical here.
 

Gav2k

macrumors G3
Jul 24, 2009
9,218
1,584
It's not normal to ship a device that's got no charge it should be 50/70% but given the short time it wouldn't have damaged the battery.
 

sunking101

macrumors 604
Sep 19, 2013
6,671
1,812
It's not normal to ship a device that's got no charge it should be 50/70% but given the short time it wouldn't have damaged the battery.
Unless the battery is defective or the iPhone has a fault which causes drain whilst powered down. I've seen the latter before with two VAIO laptops.
 

Etiene

macrumors regular
Dec 28, 2011
119
10
I had a replacement 5 (maybe 5S) which had been left in the back of the drawer for long enough to get all the way down - nothing wrong with it once charged.

Most likely explanation is that QC accidentally left it on though, so I wouldn't be too worried. Check the cycles if you like, and monitor performance, but I don't think you need to return immediately.