Iphone 6s new uncharged

Discussion in 'iPhone' started by HARCRACK, Oct 30, 2015.

  1. HARCRACK macrumors member

    HARCRACK

    Joined:
    Oct 24, 2015
    Location:
    Nicaragua
    #1
    Hi my wife just got her brand new iPhone 6s but when she unboxed it and try to turn it on it won't turn on i had to put it to charge all works well.

    Just wanna know if this is good or is a faulty unit or something ?
     
  2. Eileen89 macrumors 65816

    Joined:
    Aug 12, 2014
    #2
    The battery isn't faulty. Some new iPhones that I've had came with a dead battery out of the box while others like my 6S Plus came with a half a charge. The iPhones that I had that were drained were perfectly fine the whole time I used them. Have your wife fully charge it and don't worry. Hope she enjoys her new phone. :)
     
  3. chabig macrumors 68040

    Joined:
    Sep 6, 2002
    #3
    Let's think...electronics require battery power to operate. Dead battery - won't work. Charged battery - works well. I think you've answered your own question. ;)
     
  4. Simacca macrumors 6502a

    Simacca

    Joined:
    Jul 31, 2008
    Location:
    UK, South East.
    #4
    I would find this strange myself as every phone I have purchased is usually at least half charged.
     
  5. ucfgrad93 macrumors P6

    ucfgrad93

    Joined:
    Aug 17, 2007
    Location:
    Colorado
    #5
    Agreed. I have never received a new phone that was completely dead. However, that doesn't mean it can't happen. I'd monitor battery life for awhile, OP, and see if it is what you are supposed to be getting.
     
  6. sunking101 macrumors 603

    sunking101

    Joined:
    Sep 19, 2013
    #6
    My 6S+ all came with 70-80% charge.
    To me a phone this new should have a decent charge out of the box, it's only devices that have sat on the shelf for six months or more that will have flat batteries. It doesn't do the battery any good to be stored whilst completely depleted so I would exchange the phone. The reason I'm saying this is that my old iPhone 5 came with a dead battery and it took a good 20 mins on the charger before it even responded. Interestingly, that phone suffered from dreadful battery life and that's possibly why (*although I still blame upgrading to iOS7).
     
  7. Newtons Apple macrumors Pentium

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #7
    Was your wife's phone maybe a 5S. It could have been from a run months and months ago and the battery might be depleted but still chargeable.

    Like other I have seldom received a new phone when it did not have between 50-80% charge right out of the box. If yours works, I would not worry about it.
     
  8. b0fh666 macrumors 6502a

    b0fh666

    Joined:
    Oct 12, 2012
    Location:
    south
    #8
    same here but my apple watch came fully discharged.
     
  9. Newtons Apple macrumors Pentium

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #9
    cool avatar!
     
  10. iNinja08 macrumors regular

    iNinja08

    Joined:
    Sep 21, 2015
    #10
    Ditto, the 4 brand new in box 6s+’ s I’ve handled were all mid 70%. Its healthy to skeptical here.
     
  11. Gav2k macrumors G3

    Gav2k

    Joined:
    Jul 24, 2009
    #11
    It's not normal to ship a device that's got no charge it should be 50/70% but given the short time it wouldn't have damaged the battery.
     
  12. sunking101 macrumors 603

    sunking101

    Joined:
    Sep 19, 2013
    #12
    Unless the battery is defective or the iPhone has a fault which causes drain whilst powered down. I've seen the latter before with two VAIO laptops.
     
  13. HARCRACK thread starter macrumors member

    HARCRACK

    Joined:
    Oct 24, 2015
    Location:
    Nicaragua
    #13
    Is there any app to see how many battery cycles the battery has?
     
  14. sunking101 macrumors 603

    sunking101

    Joined:
    Sep 19, 2013
    #14
    Backupbot on a pc, or the app Phone Doctor Plus that I know of.
     
  15. Gav2k macrumors G3

    Gav2k

    Joined:
    Jul 24, 2009
    #15
    Or the QC person has failed to power the device off ;)
     
  16. sunking101 macrumors 603

    sunking101

    Joined:
    Sep 19, 2013
    #16
    My two VAIOs did it overnight when I had personally powered off the device.:p
     
  17. Etiene macrumors regular

    Joined:
    Dec 28, 2011
    #17
    I had a replacement 5 (maybe 5S) which had been left in the back of the drawer for long enough to get all the way down - nothing wrong with it once charged.

    Most likely explanation is that QC accidentally left it on though, so I wouldn't be too worried. Check the cycles if you like, and monitor performance, but I don't think you need to return immediately.
     
  18. HARCRACK thread starter macrumors member

    HARCRACK

    Joined:
    Oct 24, 2015
    Location:
    Nicaragua
    #18
    The battery is working fine just as my iphone 6s.
     
  19. HARCRACK thread starter macrumors member

    HARCRACK

    Joined:
    Oct 24, 2015
    Location:
    Nicaragua
    #19
    it its normal it drains 5% overnight with wifi enabled?
     
  20. Powermax macrumors regular

    Joined:
    Aug 11, 2006
    Location:
    independent
  21. HARCRACK thread starter macrumors member

    HARCRACK

    Joined:
    Oct 24, 2015
    Location:
    Nicaragua
    #21
    Oh ok its just sometimes happens my iphone drains 0% overnight and sometimes it drains 5%!!
     
  22. Ulenspiegel macrumors 68020

    Ulenspiegel

    Joined:
    Nov 8, 2014
    Location:
    Land of Flanders and Elsewhere
    #22
    I have never received an iPhone fully discharged. Nevertheless, it does not mean that your wife's device is faulty. Just monitor its battery performance for a while.
    Good luck!
     
  23. off_piste macrumors 6502a

    Joined:
    Oct 25, 2015
    #23
    Same with my wife's. Thought that was really odd.
     

Share This Page