Agreed. I have never received a new phone that was completely dead. However, that doesn't mean it can't happen. I'd monitor battery life for awhile, OP, and see if it is what you are supposed to be getting.I would find this strange myself as every phone I have purchased is usually at least half charged.
Was your wife's phone maybe a 5S. It could have been from a run months and months ago and the battery might be depleted but still chargeable.Hi my wife just got her brand new iPhone 6s but when she unboxed it and try to turn it on it won't turn on i had to put it to charge all works well.
Just wanna know if this is good or is a faulty unit or something ?
Ditto, the 4 brand new in box 6s+’ s I’ve handled were all mid 70%. Its healthy to skeptical here.My 6S+ all came with 70-80% charge.
To me a phone this new should have a decent charge out of the box, it's only devices that have sat on the shelf for six months or more that will have flat batteries. It doesn't do the battery any good to be stored whilst completely depleted so I would exchange the phone. The reason I'm saying this is that my old iPhone 5 came with a dead battery and it took a good 20 mins on the charger before it even responded. Interestingly, that phone suffered from dreadful battery life and that's possibly why (*although I still blame upgrading to iOS7).
Unless the battery is defective or the iPhone has a fault which causes drain whilst powered down. I've seen the latter before with two VAIO laptops.It's not normal to ship a device that's got no charge it should be 50/70% but given the short time it wouldn't have damaged the battery.