Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

HARCRACK

macrumors member
Original poster
Oct 24, 2015
48
3
Nicaragua
Hi my wife just got her brand new iPhone 6s but when she unboxed it and try to turn it on it won't turn on i had to put it to charge all works well.

Just wanna know if this is good or is a faulty unit or something ?
 
The battery isn't faulty. Some new iPhones that I've had came with a dead battery out of the box while others like my 6S Plus came with a half a charge. The iPhones that I had that were drained were perfectly fine the whole time I used them. Have your wife fully charge it and don't worry. Hope she enjoys her new phone. :)
 
  • Like
Reactions: HARCRACK
Let's think...electronics require battery power to operate. Dead battery - won't work. Charged battery - works well. I think you've answered your own question. ;)
 
  • Like
Reactions: HARCRACK
I would find this strange myself as every phone I have purchased is usually at least half charged.

Agreed. I have never received a new phone that was completely dead. However, that doesn't mean it can't happen. I'd monitor battery life for awhile, OP, and see if it is what you are supposed to be getting.
 
My 6S+ all came with 70-80% charge.
To me a phone this new should have a decent charge out of the box, it's only devices that have sat on the shelf for six months or more that will have flat batteries. It doesn't do the battery any good to be stored whilst completely depleted so I would exchange the phone. The reason I'm saying this is that my old iPhone 5 came with a dead battery and it took a good 20 mins on the charger before it even responded. Interestingly, that phone suffered from dreadful battery life and that's possibly why (*although I still blame upgrading to iOS7).
 
Hi my wife just got her brand new iPhone 6s but when she unboxed it and try to turn it on it won't turn on i had to put it to charge all works well.

Just wanna know if this is good or is a faulty unit or something ?

Was your wife's phone maybe a 5S. It could have been from a run months and months ago and the battery might be depleted but still chargeable.

Like other I have seldom received a new phone when it did not have between 50-80% charge right out of the box. If yours works, I would not worry about it.
 
Agreed. I have never received a new phone that was completely dead. However, that doesn't mean it can't happen. I'd monitor battery life for awhile, OP, and see if it is what you are supposed to be getting.

same here but my apple watch came fully discharged.
 
My 6S+ all came with 70-80% charge.
To me a phone this new should have a decent charge out of the box, it's only devices that have sat on the shelf for six months or more that will have flat batteries. It doesn't do the battery any good to be stored whilst completely depleted so I would exchange the phone. The reason I'm saying this is that my old iPhone 5 came with a dead battery and it took a good 20 mins on the charger before it even responded. Interestingly, that phone suffered from dreadful battery life and that's possibly why (*although I still blame upgrading to iOS7).
Ditto, the 4 brand new in box 6s+’ s I’ve handled were all mid 70%. Its healthy to skeptical here.
 
It's not normal to ship a device that's got no charge it should be 50/70% but given the short time it wouldn't have damaged the battery.
 
It's not normal to ship a device that's got no charge it should be 50/70% but given the short time it wouldn't have damaged the battery.

Unless the battery is defective or the iPhone has a fault which causes drain whilst powered down. I've seen the latter before with two VAIO laptops.
 
I had a replacement 5 (maybe 5S) which had been left in the back of the drawer for long enough to get all the way down - nothing wrong with it once charged.

Most likely explanation is that QC accidentally left it on though, so I wouldn't be too worried. Check the cycles if you like, and monitor performance, but I don't think you need to return immediately.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.