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iPhone 6s+ Not Recording Steps

C

cconant1833

macrumors member
Original poster
Sep 30, 2011
41
0
NY
Hello everyone,

I cannot figure out why, but my iPhone 6s+ will not record my steps, flights, walking or running. Is there some setting I've missed that needs to be activated? Has anyone else had this issue?
 
cconant1833 said:
Hello everyone,

I cannot figure out why, but my iPhone 6s+ will not record my steps, flights, walking or running. Is there some setting I've missed that needs to be activated? Has anyone else had this issue?
Click to expand...

Settings > Privacy > Motion & Fitness. Make sure Health has access and Fitness Tracking is on.
 
i have restarted the iphone and still the problem exists. I think restore is the only option.
 
cale508 said:
Yes, restore it, mine is not recording steps either. I should get a replacement soon, but not related to this.
Click to expand...

yeah i am getting the replacement so i am hoping to see if it starts recording or not. But i restore my backup then it will do the same right?
 
cableguy84 said:
Try adding steps to your dashboard in health
Click to expand...

I've tried adding in manual steps and soft resetting my phone. Neither option worked. It still says no data on the dashboard and individual pages.

I'm out of town until Sunday and away from my computer. I will try a restore Sunday if I have to. I've already restored it once when it randomly shut off and wouldn't go past the iTunes screen.
 

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