iPhone 6s+ Not Recording Steps

Discussion in 'iPhone' started by cconant1833, Oct 7, 2015.

  1. cconant1833 macrumors member

    Joined:
    Sep 30, 2011
    Location:
    NY
    #1
    Hello everyone,

    I cannot figure out why, but my iPhone 6s+ will not record my steps, flights, walking or running. Is there some setting I've missed that needs to be activated? Has anyone else had this issue?
     
  2. nepalisherpa macrumors 68020

    nepalisherpa

    Joined:
    Aug 15, 2011
    Location:
    USA
    #2
    Settings > Privacy > Motion & Fitness. Make sure Health has access and Fitness Tracking is on.
     
  3. cconant1833 thread starter macrumors member

    Joined:
    Sep 30, 2011
    Location:
    NY
    #3

    Both settings were already on :( Not sure what's going on.
     
  4. nepalisherpa macrumors 68020

    nepalisherpa

    Joined:
    Aug 15, 2011
    Location:
    USA
    #4
    Soft-reset your phone.
     
  5. cableguy84 macrumors 6502a

    cableguy84

    Joined:
    Sep 7, 2015
    Location:
    Essex
  6. MuGeN PoWeR macrumors 68020

    MuGeN PoWeR

    Joined:
    Jun 29, 2011
    #6
    i have restarted the iphone and still the problem exists. I think restore is the only option.
     
  7. cale508 macrumors regular

    Joined:
    Jun 10, 2015
    Location:
    IL
    #7
    Yes, restore it, mine is not recording steps either. I should get a replacement soon, but not related to this.
     
  8. MuGeN PoWeR macrumors 68020

    MuGeN PoWeR

    Joined:
    Jun 29, 2011
    #8
    yeah i am getting the replacement so i am hoping to see if it starts recording or not. But i restore my backup then it will do the same right?
     
  9. cale508 macrumors regular

    Joined:
    Jun 10, 2015
    Location:
    IL
    #9
    You can give it a shot, it might start working.
     
  10. MuGeN PoWeR macrumors 68020

    MuGeN PoWeR

    Joined:
    Jun 29, 2011
    #10
    yeah i will try doing that when i get it on Friday!i hope i get the TSMC model.
     
  11. cconant1833 thread starter macrumors member

    Joined:
    Sep 30, 2011
    Location:
    NY
    #11
    I've tried adding in manual steps and soft resetting my phone. Neither option worked. It still says no data on the dashboard and individual pages.

    I'm out of town until Sunday and away from my computer. I will try a restore Sunday if I have to. I've already restored it once when it randomly shut off and wouldn't go past the iTunes screen.
     

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