iPhone 6s+ Not Recording Steps

cconant1833

macrumors member
Original poster
Sep 30, 2011
41
0
NY
Hello everyone,

I cannot figure out why, but my iPhone 6s+ will not record my steps, flights, walking or running. Is there some setting I've missed that needs to be activated? Has anyone else had this issue?
 

nepalisherpa

macrumors 68020
Aug 15, 2011
2,134
1,064
USA
Hello everyone,

I cannot figure out why, but my iPhone 6s+ will not record my steps, flights, walking or running. Is there some setting I've missed that needs to be activated? Has anyone else had this issue?
Settings > Privacy > Motion & Fitness. Make sure Health has access and Fitness Tracking is on.
 

MuGeN PoWeR

macrumors 68030
Jun 29, 2011
2,664
654
i have restarted the iphone and still the problem exists. I think restore is the only option.
 

MuGeN PoWeR

macrumors 68030
Jun 29, 2011
2,664
654
Yes, restore it, mine is not recording steps either. I should get a replacement soon, but not related to this.
yeah i am getting the replacement so i am hoping to see if it starts recording or not. But i restore my backup then it will do the same right?
 

cconant1833

macrumors member
Original poster
Sep 30, 2011
41
0
NY
Try adding steps to your dashboard in health
I've tried adding in manual steps and soft resetting my phone. Neither option worked. It still says no data on the dashboard and individual pages.

I'm out of town until Sunday and away from my computer. I will try a restore Sunday if I have to. I've already restored it once when it randomly shut off and wouldn't go past the iTunes screen.
 

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