iPhone 6S Plus Backlight Issue

Discussion in 'iPhone Tips, Help and Troubleshooting' started by mikejobson, Sep 27, 2015.

  1. mikejobson macrumors newbie

    mikejobson

    Joined:
    Sep 22, 2015
    #1
    I just took my delivery of my new 6S Plus on Friday and by Saturday morning I started to notice the backlight is fading on the left of the display... Mostly at the top. Now it's getting progressively worse.

    Annoying to say the least and will have to now try and arrange a replacement.
     

    Attached Files:

  2. jtrenda33, Sep 28, 2015
    Last edited: Sep 28, 2015

    jtrenda33 macrumors 6502

    Joined:
    Oct 22, 2008
    #2
    I noticed some backlight issues on my new iPhone 6s Plus as well. It's at the very top of the screen and you can see a "dash" effect, where the screen alternates between full brightness and slightly dimmed. It looks like tiny pot lights going across the top of the screen. I've contacted Apple about this. They ran me through a full factory reset to ensure it wasn't software related, which it obviously wasn't, but whatever. Once my phone finishes restoring from iCloud, I'm supposed to click on a link in an e-mail they sent me to process a replacement order, which they will ship via Express. That's great, but it means they put a hold on a credit card for the full amount of the device, to protect them in the event that I don't return the defective unit. I purchased the 128GB iPhone 6s Plus using the Apple Barclay card which I applied for during checkout on 9/12 (pre-order day). I was only given a credit line of $2000, so needless to say I didn't have enough available credit for that kind of hold. So I had to get on the phone with the credit card company and get them to give me an extra $500 in credit which would give me enough for them to place the hold on the card. Other than that, I was really happy with the Chat support I received from Apple. This was the second time in a weekend that I chatted with them about something related to this phone, so I think I'm going to go ahead and get AppleCare+. I just wish they had a 3-year option, instead of just two. I'll update this post when I get my replacement device.

    Edit: attached image of the issue
     

    Attached Files:

  3. mikejobson thread starter macrumors newbie

    mikejobson

    Joined:
    Sep 22, 2015
    #3
  4. DoctorKrabs macrumors 6502a

    DoctorKrabs

    Joined:
    Jul 12, 2013
    #4
    iPhone 6s backlights seem to be a big joke.
     
  5. jtrenda33 macrumors 6502

    Joined:
    Oct 22, 2008
    #5
    Just got my new iPhone 6s Plus in the mail today and ... drum roll please ... same issues. :mad:

    Edit: Oops, thought this was the thread I started.
     

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