iPhone 6s Plus bad call quality

Discussion in 'iPhone' started by U1cracka, Sep 29, 2015.

  1. U1cracka macrumors member

    Joined:
    Sep 14, 2012
    #1
    any one else iPhone 6s Plus phone voice calls sound horrible. Mine sounds like an echo and other crap
     
  2. Sekelani macrumors 6502

    Sekelani

    Joined:
    May 26, 2012
    #2
    When you call people is it through FaceTime audio or normal call?
    FaceTime audio seems to have an echo at times.
     
  3. U1cracka thread starter macrumors member

    Joined:
    Sep 14, 2012
    #3
    I'm using Normal call my dad says it sounds like I'm talking true a tin can.
     
  4. Sekelani macrumors 6502

    Sekelani

    Joined:
    May 26, 2012
    #4
    I had this happen to me yesterday when calling one of my stores. It could be the connection. Have you tried calling other people and do you get the same results?
    Keep a close eye on your connection. Maybe a restore is needed or a quick visit to the Apple Store.
     
  5. U1cracka thread starter macrumors member

    Joined:
    Sep 14, 2012
    #5
    I tried calling 3 different people and it was all the same. Yea might do a restore tonight and see if that works.
     
  6. U1cracka thread starter macrumors member

    Joined:
    Sep 14, 2012
    #6
    I restored the iPhone 6s plus and set it up as new and it still has horrible voice call quality.
    tried calling 2 different people same thing they said i sound weird.

    Do i go to an apple store for repair or do i call them and they send me a new phone.
    if so anyone have the number i need to call.
     
  7. AndrewR23 macrumors 68040

    Joined:
    Jun 24, 2010
    #7
    Quick and Apple store should never be used together.
     
  8. AndrewR23 macrumors 68040

    Joined:
    Jun 24, 2010
    #8
    Go to the Apple store and get it replaced or exchange it for a retail unit if they have stock.
     
  9. daijholt macrumors 6502a

    daijholt

    Joined:
    Jun 14, 2013
    Location:
    Wales, UK
    #9
    I've noticed a massive improvement in call quality since swapping to a 6s from a 6. Genuinely blew my mind how night and day the difference is.

    Your issue could be the network, but it could also be hardware fault. To the Genius Bar for you my friend.
     
  10. Newtons Apple macrumors G5

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #10
    Same here. I have been surprised on how good the calls sound. To me a great improvement over my 6+.
     
  11. U1cracka thread starter macrumors member

    Joined:
    Sep 14, 2012
    #11

    Thanks will set up an appointment at the apple store for Thursday hopefully they have replacements in stock also sucks i just put on a $45.00 body glove glass screen protector saturday.

    Will apple reimburse me for the screen protector if they have to swap phones.
     
  12. Newtons Apple macrumors G5

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #12
    Never heard of Apple doing that. I doubt they will.
     
  13. Sekelani macrumors 6502

    Sekelani

    Joined:
    May 26, 2012
    #13
    Lol. I'm assuming you've had to wait a while in the Apple Store.
     
  14. Jobethg macrumors newbie

    Jobethg

    Joined:
    Oct 28, 2015
    #14
    I just got 6+S and people I call say they hear an echo when I talk. They sound perfect to me. Also when I play iTunes the music coming out of the speakers sounds like it is clipping & distorted.
     
  15. sunking101 macrumors 603

    sunking101

    Joined:
    Sep 19, 2013
    #15
    I've exchanged twice and both phones had screen protectors on. So that's three I've used so far...
    All part and parcel of the iPhone lottery.
     
  16. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #16
    Did you. Price the poor quality before you put on the protector/case! Could it be causing the issue?

    Have you tried toggling on/off the Phone Noise Cancellation?
     
  17. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #17
    No, they won't reimburse you, but if you're polite and bring it up, they may offer you a similarly valued case in stock. You could take said case and keep or sell it. It would be more hassle but better than nothing. Just a thought.
     
  18. determined09, Oct 28, 2015
    Last edited: May 8, 2016

    determined09 macrumors 65816

    determined09

    Joined:
    Jun 9, 2009
    Location:
    North America
    #18
    I heard an echo on my 6. I don't have an echo problem when playing music from iTunes.
     
  19. maxsix Suspended

    maxsix

    Joined:
    Jun 28, 2015
    Location:
    Western Hemisphere
    #19
    Enjoy it while you can it may be an aberration.

    We have five of these in my family and quite a few of my fellow engineers at work have them. Everyone traded up from the 6 series yet no one notices an improvement like some reviewer reported. The 6 was excellent and the 6S is too. No one notices an improvement.
     
  20. srdtf macrumors newbie

    Joined:
    May 8, 2016
    #20
    I have an iPhone6S plus which has god-awfully bad voice quality on regular mobile calls (everyone says they cannot hear me well). I have already switched my phone once (after visiting the apple store assuming a faulty hardware where they replaced it) but it seems to be a horrendous issue with the iPhone 6S plus. Complete PoS device. Won't buy it ever again. It is bad enough to seriously warrant replacing it again, but this time with a smaller iPhone. What a horrible experience!
     
  21. Newtons Apple macrumors G5

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #21
    LOL!

    Most are quite happy with the sound quality of the 6S+ or this place would blow up!
     
  22. determined09 macrumors 65816

    determined09

    Joined:
    Jun 9, 2009
    Location:
    North America
    #22
    Mine's was the same way. So I just returned it and got my money back. I'm waiting on the 7 or the note 6.
     
  23. theramod macrumors member

    theramod

    Joined:
    Dec 2, 2015
    #23
  24. ABC5S macrumors 68040

    Joined:
    Sep 10, 2013
    Location:
    Florida
    #24
    Has to be hardware for some. My 6s on 100% loudness is just fine with all calls. And that is with a bluetooth Boss headset as well. Very impressed
     

Share This Page