iPhone 6s Plus Issues

[The Tos]

I have a new 6s Plus. I keep having random issues with the phone:


-Sometimes the display becomes unresponsive and freezes.
-The touchID fails until I unlock the phone and relock to try again.
-When I start a phone call from my contacts list, there is no sound on my end.
-The phone has randomly turned off and the home button gets really hot. (known issue, I know)

Anyone else having these types of issues? Should I wait it out or make an appointment with Apple?

 

[kramjam]

Put the phone in DFU mode and do a restore, don't restore from a backup if you did before. If problems persist, go ahead and make a genius bar reservation, or try and exchange within return policy.

 

[Eileen89]

I just got the 6S Plus today. No issues with it so far.

 

[haruhiko]

I have a new 6s Plus. I keep having random issues with the phone:


-Sometimes the display becomes unresponsive and freezes.
-The touchID fails until I unlock the phone and relock to try again.
-When I start a phone call from my contacts list, there is no sound on my end.
-The phone has randomly turned off and the home button gets really hot. (known issue, I know)

Anyone else having these types of issues? Should I wait it out or make an appointment with Apple?

Experience once on my previous iPhone 6 Plus after upgrading to iOS 9.0
Never experienced it in the iPhone 6s Plus.

 

[Shark5150]

I have a new 6s Plus. I keep having random issues with the phone:


-Sometimes the display becomes unresponsive and freezes.
-The touchID fails until I unlock the phone and relock to try again.
-When I start a phone call from my contacts list, there is no sound on my end.
-The phone has randomly turned off and the home button gets really hot. (known issue, I know)

Anyone else having these types of issues? Should I wait it out or make an appointment with Apple?

You literally have every known issue reported on this board. All on same phone. Bad luck...or something more....

 

[The Tos]

Put the phone in DFU mode and do a restore, don't restore from a backup if you did before. If problems persist, go ahead and make a genius bar reservation, or try and exchange within return policy.

I set the phone as new to begin with when I purchased.

 

[februarian]

There is a batch of 6S Plus that have every issue you're experiencing! I think you should check with your serial no. what factory your phone came from!

 

[The Tos]

There is a batch of 6S Plus that have every issue you're experiencing! I think you should check with your serial no. what factory your phone came from!

Where/how can I do that?

 

[jtwlbz]

I would return the device asap my plus has none of your issues

 

[februarian]

https://forums.macrumors.com/index.php?threads/Decode-your-6s-serial-number.1918144/

 

[The Tos]

Family name:
Group1: iPhone
Group2: 6s plus
Generation:
Screen size: 5.5 inch
Screen resolution: 1920x1080 pixels
Colour: Space Gray
Production week : -37- (September)
Production year : -2015-
Model introduced: -2015-
Capacity: 64GB
Memory - flavour: xx
Memory - maximum total: 2GB
Factory: C3 (China (Foxxcon, Shenzhen factory))

 

[The Tos]

So I did a restore last night and setup from a backup. Seems to have cleared up a lot of my issues. Must have been an issue with the iOS i initially upgraded with.