iPhone 6s Plus Issues

The Tos

macrumors 6502a
Original poster
Jan 5, 2011
571
70
Buffalo, New York
I have a new 6s Plus. I keep having random issues with the phone:


-Sometimes the display becomes unresponsive and freezes.
-The touchID fails until I unlock the phone and relock to try again.
-When I start a phone call from my contacts list, there is no sound on my end.
-The phone has randomly turned off and the home button gets really hot. (known issue, I know)

Anyone else having these types of issues? Should I wait it out or make an appointment with Apple?
 

kramjam

macrumors 6502
Feb 3, 2008
308
21
California
Put the phone in DFU mode and do a restore, don't restore from a backup if you did before. If problems persist, go ahead and make a genius bar reservation, or try and exchange within return policy.
 

haruhiko

macrumors 603
Sep 29, 2009
5,110
2,840
I have a new 6s Plus. I keep having random issues with the phone:


-Sometimes the display becomes unresponsive and freezes.
-The touchID fails until I unlock the phone and relock to try again.
-When I start a phone call from my contacts list, there is no sound on my end.
-The phone has randomly turned off and the home button gets really hot. (known issue, I know)

Anyone else having these types of issues? Should I wait it out or make an appointment with Apple?

Experience once on my previous iPhone 6 Plus after upgrading to iOS 9.0
Never experienced it in the iPhone 6s Plus.
 

Shark5150

macrumors 65816
Sep 24, 2014
1,235
1,118
Dallas, Texas
I have a new 6s Plus. I keep having random issues with the phone:


-Sometimes the display becomes unresponsive and freezes.
-The touchID fails until I unlock the phone and relock to try again.
-When I start a phone call from my contacts list, there is no sound on my end.
-The phone has randomly turned off and the home button gets really hot. (known issue, I know)

Anyone else having these types of issues? Should I wait it out or make an appointment with Apple?
You literally have every known issue reported on this board. All on same phone. Bad luck...or something more....
 
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Reactions: februarian

The Tos

macrumors 6502a
Original poster
Jan 5, 2011
571
70
Buffalo, New York
Put the phone in DFU mode and do a restore, don't restore from a backup if you did before. If problems persist, go ahead and make a genius bar reservation, or try and exchange within return policy.
I set the phone as new to begin with when I purchased. :(
 

februarian

macrumors 6502
Sep 18, 2014
367
126
There is a batch of 6S Plus that have every issue you're experiencing! I think you should check with your serial no. what factory your phone came from!
 

The Tos

macrumors 6502a
Original poster
Jan 5, 2011
571
70
Buffalo, New York
Family name:
Group1: iPhone
Group2: 6s plus
Generation:
Screen size: 5.5 inch
Screen resolution: 1920x1080 pixels
Colour: Space Gray
Production week : -37- (September)
Production year : -2015-
Model introduced: -2015-
Capacity: 64GB
Memory - flavour: xx
Memory - maximum total: 2GB
Factory: C3 (China (Foxxcon, Shenzhen factory))
 

The Tos

macrumors 6502a
Original poster
Jan 5, 2011
571
70
Buffalo, New York
So I did a restore last night and setup from a backup. Seems to have cleared up a lot of my issues. Must have been an issue with the iOS i initially upgraded with.
 
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