iPhone 6S Plus replacement - different button design

Discussion in 'iPhone' started by iMacca44, Jul 20, 2016.

  1. iMacca44 macrumors member

    Joined:
    Apr 22, 2012
    #1
    Hi All,

    I just had my 6S Plus replaced due to a screen problem, just setting up the new one and I noticed that the power and volume buttons look different.. there is a chamfer around the buttons and more of a gap.

    Has anyone seen this before? Have Apple refined the button design or something since the launch version I had before?

    [​IMG]

    [​IMG]
     
  2. Alexrat1996 Suspended

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    Mar 29, 2015
    Location:
    Lehigh valley PA
    #2
    Not normal take it back I checked mine not the same
     
  3. T5BRICK macrumors 604

    T5BRICK

    Joined:
    Aug 3, 2006
    Location:
    Oregon
    #3
    Mine doesn't look like that, but I wonder if part of the problem is just the angle at which the picture was taken.
     
  4. itsray macrumors 6502

    Joined:
    Jun 5, 2016
    #4
    that looks weird. i would bring it back.
     
  5. iMacca44 thread starter macrumors member

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    Apr 22, 2012
  6. Alexrat1996 Suspended

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    Mar 29, 2015
    Location:
    Lehigh valley PA
    #6
    Take it back or call apple care over the phone for express replacement
     
  7. iMacca44 thread starter macrumors member

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    Apr 22, 2012
  8. Alexrat1996 Suspended

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    Mar 29, 2015
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    Lehigh valley PA
    #8
    Great make sure that they can fit you in the schedule for today
     
  9. iMacca44 thread starter macrumors member

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    Apr 22, 2012
    #9
    Called support to talk about it and they said next appointment is next Wednesday but has given me a case number to hopefully get it sorted on the spot..

    Just calling them back to see if I can get an express replacement done given the circumstances. I don't have applecare+ on it.
     
  10. Alexrat1996 Suspended

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    Mar 29, 2015
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    Lehigh valley PA
    #10
    Can't you do a walking appointment
     
  11. iMacca44 thread starter macrumors member

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    Apr 22, 2012
    #11
    They can't guarantee I'll get to see someone and I was there twice yesterday, guess I'll have to give it a go as they want to charge me $39 for express replacement
     
  12. itsray macrumors 6502

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    Jun 5, 2016
    #12
    walk-in appointments sometimes have you waiting over an hour.... thats no very convenient for most people unless its urgent and you need your phone fixed/replaced
     
  13. iMacca44 thread starter macrumors member

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    Apr 22, 2012
    #13
    I'm hoping given the circumstances of them giving me the faulty phone yesterday and the fact that I haven't even used it/taken the plastic off will help get it done on the spot. Could be wishful thinking.
     
  14. Alexrat1996 Suspended

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    Lehigh valley PA
  15. ibookg409 Suspended

    ibookg409

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    Apr 20, 2016
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    Portsmouth, NH
    #15
    Maybe it's valuable. Like oddball currency.
     
  16. itsray macrumors 6502

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    Jun 5, 2016
    #16
    even though you think it is. it still has to go through like any other appointment. i would know i used to work at the genius bar for a few years.
     
  17. Alexrat1996 Suspended

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    Lehigh valley PA
    #17
    Do you still work for Apple now
     
  18. itsray macrumors 6502

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    Jun 5, 2016
    #18
    try doing the chat online and explain your situation. sometimes they can bump it up to their supervisor and they'll wave it. just be nice but don't ask for them to wave it. just tell them that you're just concerned and would just like to replace it for one that looked like the one you originally had. it might work. i've had them waive things a few times and wasnt expecting them to.
    --- Post Merged, Jul 20, 2016 ---
    no way. it was alright. but i got tired of the retail inconsistent hours/ different schedule week to week.
     
  19. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #19
    Or perhaps some newer/better design tweak that was made not too long ago and newer shipments of devices are like that now? Or some testing that was being tried out?
     
  20. iMacca44 thread starter macrumors member

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    Apr 22, 2012
    #20
    I was wondering if it was a design tweak, because it is all chamfered. It's not like a button just sitting in a hole..
     
  21. itsray macrumors 6502

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    Jun 5, 2016
    #21
    i got a 6s plus 2 months ago and its still the same as its always been. i wonder whats up with that design.
     
  22. iMacca44 thread starter macrumors member

    Joined:
    Apr 22, 2012
    #22
    I've searched Google and seen no one else mentioning this either so either I'm one of the first to get it and post about it or it's a fault. Wouldn't imagine they'd change it so much so late in the cycle
    --- Post Merged, Jul 20, 2016 ---
    Looking at it more, I think the holes in the casing have just been cut too big or something
     
  23. ibookg409 Suspended

    ibookg409

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    #23
    Maybe it's the new iPhone 7.
     
  24. Alexrat1996 Suspended

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    #24
    Maybe
     
  25. ibookg409 Suspended

    ibookg409

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    Apr 20, 2016
    Location:
    Portsmouth, NH
    #25
    We will see
     

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