Resolved Iphone 6s plus won't restore from backup

Discussion in 'iPhone Tips, Help and Troubleshooting' started by theslaz, Dec 27, 2015.

  1. theslaz, Dec 27, 2015
    Last edited: Dec 27, 2015

    theslaz macrumors 6502

    Joined:
    Dec 12, 2009
    Location:
    Calgary; Alberta; Canada
    #1
    My wife received a new Iphone 6s plus 64 gig for Xmas. Had a problem setting it up from a backup from her older Iphone 3. The backup was made on her desktop computer a older Imac (2008) OS ver 10.7.5; using Itunes version 12.2.2.25. Hooking the phone up to her computer would give a error message that Itunes was not up to date; and to update to the latest version. Her computer states that both her OS and Itunes, are both updated to the latest version!

    Just wondering what can be done to rectify this situation?
     
  2. theslaz thread starter macrumors 6502

    Joined:
    Dec 12, 2009
    Location:
    Calgary; Alberta; Canada
    #2
    Still have this problem. Don't know why this is showing as "Resolved"!
     

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