I'm having a problem where my iPhone 6s resets randomly about 1-2 times a day. Apple Care has provided horrible customer service, asking me to be their tester instead of providing customer service. To deflect silly comments from apple fans out there, I restored the phone to iOS 9.1 from a Mac using a new user account using the latest version of OSX. Since then, I have installed no apps at all and I haven't logged into any accounts (ex. facebook, google). The problem still happens at least daily. Has anyone successfully received a replacement device from Apple for this problem, or are others stuck in the same customer service black hole that I'm in?