iPhone 6(S)(+) iPhone 6s Shutting Down Again

Discussion in 'iPhone' started by ebook, Apr 4, 2018.

  1. ebook macrumors 6502

    Joined:
    Jun 10, 2004
    Location:
    Sprint Car Capital of the World
    #1
    Do you remember when the iPhone 6/6s were shutting down with nearly a full charge. They had a battery replacement deal and then a software fix that seemed to solve the problem. Well, mine had those problems then, and then with the software update it quit having the problems. Now it is doing it again ... literally out of the blue! It went from going a whole day on a full charge one day and then the next day it now dies after about 5 minutes off of the charger (or less). Is anyone else experiencing this?
     
  2. akash.nu macrumors 604

    akash.nu

    Joined:
    May 26, 2016
    #2
    Did you get the battery replaced before? If not then might be the best choice this time around.
     
  3. jwzimm macrumors member

    Joined:
    Nov 19, 2017
    #3
    This is the other side of the coin of the de-clocking (slow down) fix Apple put in place to compensate for aging batteries. They wanted to avoid having the user experience marred by unexpected shutdowns so they implemented a fix whereby the phone would slow down the processor to avoid a low voltage shutdown. When folks figured this out Apple was pilloried for it so in iOS 11.3 they turned off that functionality by default. The end result is you are now seeing the shutdowns that are being caused by your battery being worn out.

    Go in to Settings > Battery > Battery Health (Beta). It is likely that you will see your phone's battery is severely worn and not able to support proper charging and peak voltage output. Time to get your battery replaced.
     
  4. BugeyeSTI macrumors 68020

    BugeyeSTI

    Joined:
    Aug 19, 2017
    Location:
    Arizona
    #4
    If you haven’t had a new battery installed I’d start there.
     
  5. eliahchen macrumors newbie

    eliahchen

    Joined:
    Oct 12, 2016
    #5
    Yeah the new update is causing my iPhone to flash and crash the app then back to the home screen and back to the menu. Often freezes my apps or runs slower. They also told me that my charger port was broken. But after the update no more problem. My battery went up from I think 71-79% to 81% to 91% after the updates. Apple is really disappointing.

    I am disabled from a drunk driver. I get non stop seizures and spasms and had a medical break down and my phone fell from my hands from a result. Apple said I had thrown down my phone on purpose. And said because it was on purpose I had to pay to get it repaired. I was dying so I couldn't sue them at the time or fight them. I am disgusted with Apple and its employees in Pasadena. I called support, and they told me your complaint is noted that you never had a problem and never called about a problem. They said all my calls were resolved and to thank them about how great they were.
     
  6. ebook thread starter macrumors 6502

    Joined:
    Jun 10, 2004
    Location:
    Sprint Car Capital of the World
    #6
    Just an update ... I took my iPhone 6s in because the phone would shut off with a full charge. They told me the battery was bad and that they would replace it at no cost because of the initial 6s battery replacement program regarding phones produced between Sept.-Oct. 2015 (or whatever it was). So ... I came back to pick up my repaired phone and they told me my battery was "gassing" and that they were just giving me a new phone. Done and done!
     
  7. nviz22 macrumors 601

    nviz22

    Joined:
    Jun 24, 2013
    #7
    How's that for good customer service? Good on Apple to help you out. The sticker shock to get another marginal upgrade (7 or 8) wouldn't be something one would want to see if their 6S does the job well enough.
     
  8. eliahchen macrumors newbie

    eliahchen

    Joined:
    Oct 12, 2016
    #8
    they told me the warranty is up and so they have no obligations to help me. Maybe its cause I'm handicapped.
     
  9. eliahchen, Apr 14, 2018
    Last edited by a moderator: Apr 15, 2018

    eliahchen macrumors newbie

    eliahchen

    Joined:
    Oct 12, 2016
    #9
    Btw congrats. Was yours a serial number that had problems? Others like myself are experiencing very similar problems and software shut downs. But we are not part of the serial numbers that have problems and it seems like they are treating those people differently.
     
  10. ebook thread starter macrumors 6502

    Joined:
    Jun 10, 2004
    Location:
    Sprint Car Capital of the World
    #10
    Mine was a serial number that had problems. The first person I talked to saw that, but when I came to pick up it it up it took a little while to convince that person ... they went into the back and five minutes later came out and told me I was good to go.
     
  11. ibuyufo macrumors 6502

    Joined:
    Sep 22, 2007
  12. C DM macrumors Sandy Bridge

    Joined:
    Oct 17, 2011
    #12
    What wouldn't?
     
  13. ibuyufo macrumors 6502

    Joined:
    Sep 22, 2007
    #13
    Apple ever doing anything for me without a fight.
     

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