Carrier iPhone 6S T-mobile reception issues?

dt808

macrumors member
Original poster
Mar 3, 2013
60
11
Las Vegas, NV
I had a htc one m8 on tmobile for a year and my reception was much much better. In areas I had LTE and better call coverage on the android, I have Edge with my iphone 6s and people are constantly asking me to repeat myself. I'm happy to be back on the iphone, but if these reception issues are common.. it might not work out.

Anyone else? Think maybe its a bad phone?

Appreciate the help guys.
 

joygo

macrumors newbie
Oct 3, 2015
12
0
My husband has better reception on his iPhone 6s than he did on his 6 both always had LTE too. I think you need to look at your settings and see if something is off there and then call T-Mobile tech support.
 

sunking101

macrumors 604
Sep 19, 2013
6,710
1,870
I don't find iPhones to be all that great with reception. My partner has an HTC One M8 on the same network as me and she gets 4 bars of signal at home whilst I get two dots. She also has much faster data speeds at home.
From the i4 through to the 6S+ I haven't had the greatest signal strength. The 6+ and 6S+ are much better in that regard than previous iPhones though. My iPhone 5 switched between one dot and no signal at home...
 

0970373

Suspended
Mar 15, 2008
2,727
1,407
The reception on my 6S is better than on the 6, no doubt about it. I also have a Sony Z3 Compact that I bought when I though tI might be interested in switching to Android. iPhone 6S reception is better. I'm in NY so it really depends on where you live.
 

TG1

macrumors 6502a
Feb 21, 2011
584
45
My Note 4 got approximately one more bar when compared to my 6S Plus. But I haven't noticed any significant drop in performance or speed.
 

dt808

macrumors member
Original poster
Mar 3, 2013
60
11
Las Vegas, NV
Thanks guys! I will probably give it another few days or a week and if its still messed up, I'll probably get a replacement and see how that works out. It's definitely not where I live, I get great coverage.. but the call quality sucks.

Bummer!
 

karmamule

macrumors 6502a
Jun 13, 2008
516
142
Waltham, MA
I don't find iPhones to be all that great with reception. My partner has an HTC One M8 on the same network as me and she gets 4 bars of signal at home whilst I get two dots. She also has much faster data speeds at home.
From the i4 through to the 6S+ I haven't had the greatest signal strength. The 6+ and 6S+ are much better in that regard than previous iPhones though. My iPhone 5 switched between one dot and no signal at home...
My experience is similar, though in my case the other phone is my Galaxy S6 Edge+. In strong signal areas they're identical, but when signal gets iffy (e.g. at my desk at work which is up on the 17th floor), they both struggle, but the Edge+ seems to consistently eke out better speeds (about 50 to 100% better) in those conditions. But, the Edge+ is the best phone I've had in regards to reception strength. The nexus 6 I was using before was about the same or slightly worse than my 6S+
 

sunking101

macrumors 604
Sep 19, 2013
6,710
1,870
# bars != performance. It only takes a few bars... try speedtest.net app to see what you are really getting.
They're an indicator of signal strength. One dot versus 5 dots has got to be some kind of indication...
If you're seeing one or two dots then you aren't getting the best signal are you?
Like I said, my partner's M8 has much faster download speeds in our home than my 6S+ and on the same network. I have two dots and she has four bars. The data speeds kinda correspond with the speed differences we see.
 

nutmac

macrumors 601
Mar 30, 2004
4,623
2,900
I had a htc one m8 on tmobile for a year and my reception was much much better. In areas I had LTE and better call coverage on the android, I have Edge with my iphone 6s and people are constantly asking me to repeat myself. I'm happy to be back on the iphone, but if these reception issues are common.. it might not work out.

Anyone else? Think maybe its a bad phone?

Appreciate the help guys.
Do you still have M8? If not, it's possible that T-Mobile is upgrading towers in your area. Mine is and the performance has been pretty terrible. Once they upgrade is complete, which normally takes about a week, things should be a lot better.

You should call T-Mobile to confirm. If not, I would make an appointment with a Genius bar for a replacement.
 

dt808

macrumors member
Original poster
Mar 3, 2013
60
11
Las Vegas, NV
Do you still have M8? If not, it's possible that T-Mobile is upgrading towers in your area. Mine is and the performance has been pretty terrible. Once they upgrade is complete, which normally takes about a week, things should be a lot better.

You should call T-Mobile to confirm. If not, I would make an appointment with a Genius bar for a replacement.
Been a while since I've been to Apple. I can still go to the apple store and get a replacement if I bought it from t-mobile? It's nice to be back boys! Just need my reception haha.
 

scaredpoet

macrumors 604
Apr 6, 2007
6,627
342
They're an indicator of signal strength. One dot versus 5 dots has got to be some kind of indication...
It is, but it's not a very accurate one. No standard exists for what signal bars mean, and 4 bars on one brand of phone could correspond to something very different on a different phone.

The only way to know for sure would be to put the iPhone in field service mode, do the equivalent on the M8, and get the dB signal readings to compare.

Like I said, my partner's M8 has much faster download speeds in our home than my 6S+ and on the same network. I have two dots and she has four bars. The data speeds kinda correspond with the speed differences we see.
Correlation isn't causation, and it's possible the M8 uses different hardware that quite simply allows for faster throughput. making it universally faster in both good and bad signal conditions. The bars, again, may not be telling the whole story. The way to know for sure is to get the numeric signal strength readings, and to camper the iPhone's data throughput in a known good area.


Been a while since I've been to Apple. I can still go to the apple store and get a replacement if I bought it from t-mobile?
Yes you can.
 

dugbug

macrumors 65816
Aug 23, 2008
1,380
705
Somewhere in Florida
They're an indicator of signal strength. One dot versus 5 dots has got to be some kind of indication...
If you're seeing one or two dots then you aren't getting the best signal are you?
Like I said, my partner's M8 has much faster download speeds in our home than my 6S+ and on the same network. I have two dots and she has four bars. The data speeds kinda correspond with the speed differences we see.
at some point the signal is strong enough. Shouting the bits louder won't make them faster so to speak. Try speedtest.net and report the results.
 

modernaccord

macrumors 6502a
Apr 20, 2015
620
198
Seattle, WA region
I actually see improved speeds and coverage on my 6S+ with Tmo. I would recommend updating your carrier settings (Google exactly how to do that) as that generally solves the E -> LTE problem.
 

codelode84

macrumors regular
Oct 10, 2011
199
46
Cincinnati, OH
Here something interesting I am getting with my new 6s plus on tmobile at my work the phone at times isn't doing to hot but my iPad Air seems to have a much better connection which has me completely confused.

They have in my area a band 12 tower which I would think would cause the 6 plus to do much better but signal goes in and out and iPad Air without band 12 stays pretty reliable. Tmobile rep told me to turn off wifi assist but he didn't seem 100 confident that was the trick being an android guy himself. I haven't noticed a difference after one day. I'm wonder if there is an issue with my phone.
 
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