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iPhone 6S VANISHED from Support Profile, help?

Apples n' Stone

Apples n' Stone

macrumors 65816
Original poster
Apr 13, 2015
1,422
939
Maidstone, U.K
Okay, so launch morning comes around and I order two phones. A 64 GIG gold and a 128GB Gold version (both are 6S Plus units). Went to preparing to dispatch, no problem. My card has a pending transaction, but just checked last night and one of my phones has vanished!!! From the support profile, not my order list. I have called my bank and they have not blocked the transaction as I already did call them to account for the sudden large spend (They should be used to this by now anyway from me). I am just as Obsessive Conpulsive about flight tracking as the next girl/guy on this thread and my "danger (profanity filter)" sense is tingling. Has this ever happened to anyone before? I will not post this here, but I screenshot the page so I knew what the numbers were so have both phone serial numbers. It is the first on I ordered, for some unknown reason. Anyone think I have a peoblem here (other than Tracking flights and moaning on a forum at 6 in the morning), thank you!
 
Man, don't worry. You can manually add devices into you support profile.... No big deal.... Like the Apple Watches, I ordered 38/42 months ago, and in my profile there was only the 38 one. I just added the other one last night.
 
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Maleption said:
Man, don't worry. You can manually add devices into you support profile.... No big deal.... Like the Apple Watches, I ordered 38/42 months ago, and in my profile there was only the 38 one. I just added the other one last night.
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My worry is that if the things has vanished, is there some form of issue with my payment or the device in question. (iE. Will it vanish from my order form before the release day). I have not gone over the fabled two iPhone limit, and with some people buying four+ I was not sure.
 
Apples n' Stone said:
My worry is that if the things has vanished, is there some form of issue with my payment or the device in question. (iE. Will it vanish from my order form before the release day). I have not gone over the fabled two iPhone limit, and with some people buying four+ I was not sure.
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Relax, you will get your 64gb and 128gb gold phones I can guarantee you that lol.
 
Apples n' Stone said:
Hope you are right there! If an email today suggesting I won't get one in launch day I will have a fight on my hands over who's phone it is that arrived xD
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The worst that could happen is your bank denied the transaction. In that case Apple would send an email asking to update your payment information, your order would not be affected if you updated within a couple of days.
 
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Is it a 128GB gold? It's appeared in my profile !!

Don't worry mate, you will get it for launch date, apple systems can do their backend processing, so don't worry what appears in your support profile.
 
Hey buddy I think apple probably mixed up our orders cos it seems your 64 gb and 128 gb is in my support page.
 
My iPhone 6s 64gb also disappeared from my support profile.

My payment posted for the tax of the phone (AT&T Next), and I already have the tracking number by reference. But I'm still PFS.
 
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