iPhone 6S VANISHED from Support Profile, help?

Discussion in 'iPhone' started by Apples n' Stone, Sep 20, 2015.

  1. Apples n' Stone macrumors 6502a

    Apples n' Stone

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    #1
    Okay, so launch morning comes around and I order two phones. A 64 GIG gold and a 128GB Gold version (both are 6S Plus units). Went to preparing to dispatch, no problem. My card has a pending transaction, but just checked last night and one of my phones has vanished!!! From the support profile, not my order list. I have called my bank and they have not blocked the transaction as I already did call them to account for the sudden large spend (They should be used to this by now anyway from me). I am just as Obsessive Conpulsive about flight tracking as the next girl/guy on this thread and my "danger (profanity filter)" sense is tingling. Has this ever happened to anyone before? I will not post this here, but I screenshot the page so I knew what the numbers were so have both phone serial numbers. It is the first on I ordered, for some unknown reason. Anyone think I have a peoblem here (other than Tracking flights and moaning on a forum at 6 in the morning), thank you!
     
  2. Apples n' Stone thread starter macrumors 6502a

    Apples n' Stone

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    #2
    Anybody else with two on order check your SP?
     
  3. Maleption macrumors member

    Joined:
    Sep 15, 2013
    #3
    Man, don't worry. You can manually add devices into you support profile.... No big deal.... Like the Apple Watches, I ordered 38/42 months ago, and in my profile there was only the 38 one. I just added the other one last night.
     
  4. PedCrossing macrumors 6502

    PedCrossing

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    #4
    As long as your order is not canceled you're fine, don't worry.
     
  5. Apples n' Stone thread starter macrumors 6502a

    Apples n' Stone

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    #5
    My worry is that if the things has vanished, is there some form of issue with my payment or the device in question. (iE. Will it vanish from my order form before the release day). I have not gone over the fabled two iPhone limit, and with some people buying four+ I was not sure.
     
  6. Apples n' Stone thread starter macrumors 6502a

    Apples n' Stone

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    #6
    Hope you are right there! If an email today suggesting I won't get one in launch day I will have a fight on my hands over who's phone it is that arrived xD
     
  7. sylverken macrumors newbie

    Joined:
    Sep 20, 2015
    #7
    Relax, you will get your 64gb and 128gb gold phones I can guarantee you that lol.
     
  8. Apples n' Stone thread starter macrumors 6502a

    Apples n' Stone

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    #8
    BUT WHAT OF FRANCIS? HAS ANYONE HEARD FROM FRANCIS?!?!?

    I am not that anxious, don't worry I was joking about the drama of the subject :p will be pissed if Barclaycard have held it up...
     
  9. AFDoc macrumors 68030

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    #9
    Wow dude you really need some zoloft or something.... relax.
     
  10. Apples n' Stone thread starter macrumors 6502a

    Apples n' Stone

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    #10
    I am perfectly calm:
     
  11. PedCrossing macrumors 6502

    PedCrossing

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    #11
    The worst that could happen is your bank denied the transaction. In that case Apple would send an email asking to update your payment information, your order would not be affected if you updated within a couple of days.
     
  12. MH01 macrumors G4

    MH01

    Joined:
    Feb 11, 2008
    #12
    Is it a 128GB gold? It's appeared in my profile !!

    Don't worry mate, you will get it for launch date, apple systems can do their backend processing, so don't worry what appears in your support profile.
     
  13. sylverken macrumors newbie

    Joined:
    Sep 20, 2015
    #13
    Hey buddy I think apple probably mixed up our orders cos it seems your 64 gb and 128 gb is in my support page.
     
  14. eoin3- macrumors regular

    eoin3-

    Joined:
    Jan 7, 2010
    #14
    Have you called apple to check on your order? Just a thought.
     
  15. Apples n' Stone thread starter macrumors 6502a

    Apples n' Stone

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    #15
    At the time it was 6 in the morning so I will be trying later today.
     
  16. eoin3- macrumors regular

    eoin3-

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    #16
    Apple customer care opens 4am west coast time. Just FYI...
    Best of luck. I'm sure you're fine though.
     
  17. AFDoc macrumors 68030

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    #17
    Cornholio! One of my favorites...... I need TP for my bunghole...... are you threatening me?
     
  18. Apples n' Stone thread starter macrumors 6502a

    Apples n' Stone

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    #18
    Cheers! UK time though and I was far too tired to go any further. I would say I am busy now, but here I am on a forum...
     
  19. eoin3- macrumors regular

    eoin3-

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    #19
    Cheers to you! Hope it works out. I'm pretty sure it will!
     
  20. Apples n' Stone thread starter macrumors 6502a

    Apples n' Stone

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  21. Dominick624 macrumors regular

    Joined:
    Feb 10, 2014
    #21
    My iPhone 6s 64gb also disappeared from my support profile.

    My payment posted for the tax of the phone (AT&T Next), and I already have the tracking number by reference. But I'm still PFS.
     
  22. Apples n' Stone thread starter macrumors 6502a

    Apples n' Stone

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    #22
    Are you form the Uk? None of us have been able to track by reference in the thread etc.
     
  23. Dominick624 macrumors regular

    Joined:
    Feb 10, 2014
    #23
    Oh, no, I'm in the USA.
     

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