Hi all,
Last year (when iPhone 6 came out) I signed up with Verizon. I got 4 new lines (2 iPhone 6 - 16GB, 1 iPhone 6 - 64GB and 1 iPhone 6 Plus - 16GB). I added insurance to all of them which was $10/month/device.
I upgraded the iPhone 6 - 64GB to iPhone 6s - 64GB and one of the iPhone 6 - 16GB to iPhone 6s - 16GB, both of them at full retail price.
I got my bill yesterday and I see that they have increased my insurance for $10 to $11 for the iPhone 6s - 64GB.
Why is that? $1 is not really the problem but why did this happened to only 1 of my 2 upgraded lines? So, next year it will be $12 and so on and so forth?
I contacted Verizon and they told me that they don't know why there is an extra charge and that I have to call Assurion.
Last year (when iPhone 6 came out) I signed up with Verizon. I got 4 new lines (2 iPhone 6 - 16GB, 1 iPhone 6 - 64GB and 1 iPhone 6 Plus - 16GB). I added insurance to all of them which was $10/month/device.
I upgraded the iPhone 6 - 64GB to iPhone 6s - 64GB and one of the iPhone 6 - 16GB to iPhone 6s - 16GB, both of them at full retail price.
I got my bill yesterday and I see that they have increased my insurance for $10 to $11 for the iPhone 6s - 64GB.
Why is that? $1 is not really the problem but why did this happened to only 1 of my 2 upgraded lines? So, next year it will be $12 and so on and so forth?
I contacted Verizon and they told me that they don't know why there is an extra charge and that I have to call Assurion.