iPhone 6s won't accept gmail password

Discussion in 'iPhone Tips, Help and Troubleshooting' started by Sea Horse, Dec 25, 2015.

  1. Sea Horse macrumors newbie

    Joined:
    Jun 9, 2014
    Location:
    New York City
    #1
    On my new 6s, Mail keeps telling me that my Gmail address does not "match" my account. And the Settings page for mail is shadowed out so I can't change any parameters there. I'm at my wits end. I've changed passwords about 4 times. After rejecting my password, when I go thru the "Next" windows to the end they tell me that my password is correct (until I try using it!!) There must be a ton of mail on the server that cannot get into the phone!

    I hope someone is expert enough to understand what's going on and steer me in the right direction.
     
  2. eric3312, Dec 26, 2015
    Last edited: Dec 26, 2015

    eric3312 macrumors 6502

    Joined:
    Sep 17, 2012
    #2
    Can you try this:

    1. Delete the Gmail account from the iPhone (Settings > Mail, Contacts, Calendars > Gmail account > Delete Account)
    2. Add the account back to the phone...start fresh essentially...(Settings > Mail, Contacts, Calendars > Add Account > Google)

    **Since the Gmail account content (mail, contacts, calendar, etc.) is stored on Google's servers, you will not be deleting any of your data...you're just removing the account from the phone and then re-adding it.

    If this doesn't work, please try rebooting the phone in between steps 1 and 2.
     
  3. Sea Horse thread starter macrumors newbie

    Joined:
    Jun 9, 2014
    Location:
    New York City
    #3
    Thank you very much. I solved it another way and it now works fine. I did post that I solved the problem somewhere on the forum.
    Thanks again!
     
  4. eric3312 macrumors 6502

    Joined:
    Sep 17, 2012
    #4
    Just out of curiosity, what did you end up doing?
     
  5. Sea Horse thread starter macrumors newbie

    Joined:
    Jun 9, 2014
    Location:
    New York City
    #5
    After a couple of days, Google emailed me saying " . . . we understand that you switched phones. Would you like to switch your gmail service to the new phone?"
    I jumped on it like an outfielder chasing down a fly ball!
    Don't ask me how they knew or found out! BTW, trying to get to the bottom of it with Apple led nowhere, except to a thousand requests for passwords, all of which were "wrong". What a bummer!
     

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