iPhone 6s won't charge properly :(

Discussion in 'iPhone Tips, Help and Troubleshooting' started by AlexGraphicD, Nov 20, 2016.

  1. AlexGraphicD, Nov 20, 2016
    Last edited: Nov 29, 2016

    AlexGraphicD macrumors regular

    AlexGraphicD

    Joined:
    Oct 26, 2015
    Location:
    New York
    #1
    The battery doesn't fully charge it stays around 5 to 15%.
    The phone is about one year old and warranty has expired :(

    I tried another cable and outlet also tried to charge it via TV but still the same problem.
    Am I for a new battery? But why would the battery be damaged after only one year of use? I must admit I've dropped the phone several times without protecting case and has been exposed to some raindrops here and there but all this time it was working fine.

    **UPDATE**
    Now it charges only via USB from tv.
     
  2. JayJohnPaul macrumors regular

    JayJohnPaul

    Joined:
    Aug 13, 2014
    Location:
    Dawnbreak City
    #2
    The 6s is currently being recalled by Apple due to a battery issue. They'll replace your battery, free of charge.
     
  3. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #3
  4. AlexGraphicD thread starter macrumors regular

    AlexGraphicD

    Joined:
    Oct 26, 2015
    Location:
    New York
    #4
    Thank you I didn't know about the replacement program. I'm checking it out right now.
    Actually, it charges only via USB in tv now not via the outlet.
     
  5. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #5
    Using the same cable? It sounds like either the cable is bad, the adapter is bad, or the outlet is bad (or some combination).
     
  6. AlexGraphicD thread starter macrumors regular

    AlexGraphicD

    Joined:
    Oct 26, 2015
    Location:
    New York
    #6
    Yes the same cable.
     

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