iPhone 7+ 128gb wont update???

Discussion in 'iOS 10' started by jamin00, Dec 14, 2016.

  1. jamin00 macrumors 6502a

    jamin00

    Joined:
    Apr 14, 2012
    Location:
    Essex, UK.
    #1
    Hi guys, trying to update to 10.2 but its stuck on the "backing up Bens iPhone" at the same point for like EVER?

    Is this normal, should I just leave it??

    Thanks
     

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  2. jamin00 thread starter macrumors 6502a

    jamin00

    Joined:
    Apr 14, 2012
    Location:
    Essex, UK.
    #2
    It is but very VERY slowly. Is this normal?????

    In this time since the first post its not even ¼ of the way across?
     
  3. jetsam macrumors 6502

    Joined:
    Jul 28, 2015
    #3
    Is this the first time you've backed up this phone? Sometimes the first backup is very slow.

    In any event, as long as progress is occurring, no matter how slowly, it's a bad idea to kill the task.
     
  4. jamin00 thread starter macrumors 6502a

    jamin00

    Joined:
    Apr 14, 2012
    Location:
    Essex, UK.
    #4
    Half way now! This might be the first time this phone has been backed up, I can't recall tbh.

    I'll have too kill it as its been going for 5 hours or so and I'll be leaving the office soon!
     
  5. jetsam macrumors 6502

    Joined:
    Jul 28, 2015
    #5
    Five hours? That's crazy! Something is definitely wrong.

    Half an hour is the longest a backup has ever taken me - and that was for a never backed-up, almost full 64GB iPad.

    Good luck!
     
  6. jamin00 thread starter macrumors 6502a

    jamin00

    Joined:
    Apr 14, 2012
    Location:
    Essex, UK.
    #6
    Unplugged it from the laptop and iTunes and did it from the phone. Done in less than 10 minutes?

    No idea what was going on
     

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