Will the battery replacement be free? I had a battery stability issue and received a new 7Nice! I'm getting a new battery this week. Just been on apple support chat. They agree is a little low and would drop below 80% at current wear rate in less than 2 years.
94% iPhone 6from coconut battery. 213 cycles and 93% health. IPhone 7, 8 months old. Stats ok? Thanks
Did apple chat run the diagnostics on your phone? If so what did they say? They generally won't replace it if its still in good health. I.e your OP states that it's 93% health. If your battery health drops below 80% within your warranty (2 years if you have AppleCare plus) they will replace it for free. is it having issues?I was chatting to support and they decided that it needs to be serviced due to rate of decline of battery health would mean it would hit 80% in less than 2 years.
Mine after exactly a year of heavy use. Its on the charger all night every night and sometimes Ive had to charge it twice a day.
Is Coconut Battery ever way off? All of you are seeing decreased battery wear after 1 year’s use. Like I said in my post in the beginning, mine is impressive. Same with my 2012 MBA. 690 counts and 93%. I must be doing something right haha
The bigger the battery the less health hit it takes over time. So the Macbook Air has a much bigger battery. My Macbook Air 11 (2015) --- has 90 cycles on it and 100% battery health (it had 105%? when I got it) and I've had it for two? years now.
But yeah I give coconutBattery a 3-5% variance. Its also important to only measure battery health at 100% charge if you can help it.
The batteries in these Macbook Airs are AMAZING.![]()
I figured it was a bigger battery but the battery life is great if just web browsing or writing an essay. Now it just shuts down if disconnected when it wants to. Sometimes it’s instant and sometimes it can take 2-10 minutes. Whenever.
Just because AppleCare suggests something needs to be done does not mean an Apple Store has to follow. I had an issue with my iMac mouse disconnecting. I did all the diagnostics over the phone and was told to go to an Apple Store to get the mouse replaced. It was all notated on the account and I didn't need to bring the computer with me. Upon getting to the Apple Store, they wouldn't help me because they couldn't verify the issue. I wasn't happy because I was told two different things, but they were following their policy. AppleCare sent me a replacement mouse via FedEx to make up for the hassle.Do you guys think I should leave it since the phone works fine and has a perfect screen. Also I will probably get a 7S soon.
The man on apple support was reluctant to do any ting at first since he said the battery health was within tolerance. Then I pointed out that the rate of decline in battery would mean that it would go below 80% health in much less than 2 years. He then went off for 5 mins, possibly to discuss with manager and then came back and said the phone needs to go to genuius bar for service and created an appointment for me. Tempted to just leave it mind.
Do you guys think I should leave it since the phone works fine and has a perfect screen. Also I will probably get a 7S soon.
The man on apple support was reluctant to do any ting at first since he said the battery health was within tolerance. Then I pointed out that the rate of decline in battery would mean that it would go below 80% health in much less than 2 years. He then went off for 5 mins, possibly to discuss with manager and then came back and said the phone needs to go to genuius bar for service and created an appointment for me. Tempted to just leave it mind.
My wife's iPhone 6s+ did this. It had a battery health 90%+ but it would randomly shut off below 40%. Apple refused to do anything about it because it had "green" health. So we paid $ to replace it. In the process of replacing the battery, the Apple Store destroyed her phone (we got a free replacement, but lost the $86 we put into the new battery, LOL).![]()
Oh my Mac does that, not my iPhone lol... my bad. Did the battery replacement fix the issue? I know the 6s had that issue but didn’t know the 6s+ did.