iphone 7 camera app freezing?

Discussion in 'iPhone Tips, Help and Troubleshooting' started by spinedoc77, Oct 8, 2016.

  1. spinedoc77 macrumors G3

    spinedoc77

    Joined:
    Jun 11, 2009
    #1
    Anyone else? On my wife's iPhone 7 when she opens her camera app most of the time it just freezes, you cannot do anything and no button presses register at all. She has to force close the camera app, then sometimes it works, other times it will freeze again.
     
  2. ACURA2015 macrumors regular

    Joined:
    Sep 1, 2015
    Location:
    Miami, Florida
    #2
    Same thing is happening to my iPhone 7 128GB Rose Gold. Not only using the cameras app but also when surfing the internet. Paid too much money for this to be happening, not happy at all I'll tell you.
     
  3. carrapperz macrumors newbie

    carrapperz

    Joined:
    Oct 8, 2016
    Location:
    S.A
    #3
    I'm having the same problem, there is another thread with the same issues, so it''s not just me then! No answers yet but lets wait and see. I've tried hard rest and it worked ok for a day and then came back.
     
  4. Teach4 macrumors 6502

    Teach4

    Joined:
    Oct 19, 2013
    #4
    I have a 7+ and this happend to me today after I had taken pictures. I don't know if this is software or hardware. I had to do a hard reset to get out of the photo app.
    --- Post Merged, Oct 13, 2016 ---
    I called Apple just now. The tech said to do a reset from itunes as new and see if it happens again. He said if it did after the reset that it might be hardware, but that they would replace it with a new phone.
     
  5. mag2001 macrumors 6502

    Joined:
    May 24, 2007
    Location:
    San Antonio, TX
    #5
    I was getting ready to post a new thread but I guess its happened to a lot of people. I have a 128gb 7+ matte black. I have to shut off my phone sometimes when the cameras freezes.
     
  6. Big Stevie macrumors 6502a

    Big Stevie

    Joined:
    Jun 20, 2012
    Location:
    UK
    #6
    Its effecting lots of iPhone 7 handsets, mine included. Sometimes my 7 automatically takes burst photos when opening up the camera app, and without me touching anything.
     

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