iPhone 7 charging issue

Discussion in 'iPhone' started by Alexrat1996, Nov 7, 2016.

  1. Alexrat1996 Suspended

    Joined:
    Mar 29, 2015
    Location:
    Lehigh valley PA
    #1
    I have an iPhone 7 with apple battery case today In the morning I go to plug it to the charger it did not read the cable I thought in my mind it's the wall brick I go get another one no luck I go unplug the cord and try the other side of the cable and it worked then I unplug and test the side that was not working then it work also what are your recommendation I do at this point ?
     
  2. futurejetblackowner macrumors member

    Joined:
    Oct 24, 2016
    #2
    turn the phone off and back on? you never know

    or you could take it to the apple store, it's still under warranty
     
  3. Shadowbech macrumors 68040

    Joined:
    Oct 18, 2011
    #3
    Try a different cord. It may be the cord may be defective.
     
  4. Alexrat1996 thread starter Suspended

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    Mar 29, 2015
    Location:
    Lehigh valley PA
    #4
    What I did is unplug the cord and charged it with a different side of the cord and it's working now
    --- Post Merged, Nov 7, 2016 ---
    Done that and it's working now thanks no need for Apple care yet
     
  5. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
  6. Alexrat1996 thread starter Suspended

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    Mar 29, 2015
    Location:
    Lehigh valley PA
    #6
    10.1.1 and there no culprit yet since it's charging now
     
  7. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #7
    Sounds like you found the iOS 10 thread where something similar has came up (which is why I asked the question originally).
     
  8. Alexrat1996 thread starter Suspended

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    Mar 29, 2015
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    Lehigh valley PA
    #8
    Mines explained in more details it only happened once
     
  9. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #9
    Im not a fan of those battery cases.
    I had issues with them killing batteries life in the past.
     
  10. Alexrat1996 thread starter Suspended

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    Mar 29, 2015
    Location:
    Lehigh valley PA
    #10
    For it does not I have apple care anything happens to the battery inside the phone I can take it in to Apple
     
  11. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #11
    Not sure how you explained yours in more detail than mine. I said its happening across 4 devices and using over a dozen lightning cables. So my instance was more thorough and I went through more testing because I was able to determine its not a cable issue and not a device issue, which leave iOS issue. Yours could be device, cable, case or software issue. Yours cannot be narrowed down unless you have multiple devices that you can test, with the battery case as well.
     
  12. Applejuiced macrumors Westmere

    Applejuiced

    Joined:
    Apr 16, 2008
    Location:
    At the iPhone hacks section.
    #12
    You have the 2 year applecare plus?
    That helps cause it can really run down the battery life and it ended up not holding charge much and gave me bad signal issues too.
     
  13. Alexrat1996 thread starter Suspended

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    Mar 29, 2015
    Location:
    Lehigh valley PA
    #13
    Yes
    --- Post Merged, Nov 7, 2016 ---
    Not sure what It can be yet what do you recommend I do
     
  14. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #14
    You have to narrow it down. You need another iPhone 7 and a few more cables. If the issue continues, then you can narrow it down to the case or iOS. Then the next step is to replace the case. If the issue then continues, then you know its iOS.
     
  15. Alexrat1996 thread starter Suspended

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    Mar 29, 2015
    Location:
    Lehigh valley PA
    #15
    I have 8 authentic apple cables I can try that if it happens again
     
  16. Mlrollin91 macrumors G4

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #16
    If it happens with those 8 cables, then its either the case, iPhone or iOS. So that will only narrow down one of the 4 possibilities.
     
  17. Alexrat1996 thread starter Suspended

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    Mar 29, 2015
    Location:
    Lehigh valley PA
    #17
    I only tried with the same cord that had the issue but it working now if it happening again I will try another cable
    --- Post Merged, Nov 7, 2016 ---
    I just got the case last week not 100% the case is defective could be the cable
     

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