iPhone 7+ Crashing When Opening Camera

dan-K

macrumors 6502
Original poster
Sep 19, 2012
303
56
Hi all,

Wondered if anyone else has experienced the following issue.

Upon opening the camera using any app that uses the camera (Camera, Snapchat, Instagram) my phone will sometimes crash, going to a black screen with white spinning wheel and then after 5 or so seconds returning to the passcode entry screen.

I wondered if this was a general software issue in relation to iPhone 7 (+) or if I should return?

If it matters, I'm using an iPhone 7+ Matte Black 128gb.

Dan
 

Chumlee_

macrumors newbie
Sep 13, 2016
19
8
Santa Barbara, CA
have you tried a hard reset holding down the sleep/wake button and volume down until you see the display goes blank and the apple logo appear Now release both buttons and your iPhone 7 Plus should reboot and hopefully clear any problems. if that doesn't work try a system restore.
 

simps100

macrumors regular
Sep 24, 2012
141
28
UK
I've had a tonne of crashes today whilst taking pictures within messages - strange as I've been on 10.0.2 since it come out and today's the first day this has started!
 

Kalvin00

macrumors regular
Sep 16, 2004
115
110
Mine's done it a few times. Usually when switching between zooms or trying to switch modes in the camera app. Running 10.0.2.