iPhone 7+ Crashing When Opening Camera

Discussion in 'iPhone' started by dan-K, Sep 26, 2016.

  1. dan-K macrumors regular

    Joined:
    Sep 19, 2012
    #1
    Hi all,

    Wondered if anyone else has experienced the following issue.

    Upon opening the camera using any app that uses the camera (Camera, Snapchat, Instagram) my phone will sometimes crash, going to a black screen with white spinning wheel and then after 5 or so seconds returning to the passcode entry screen.

    I wondered if this was a general software issue in relation to iPhone 7 (+) or if I should return?

    If it matters, I'm using an iPhone 7+ Matte Black 128gb.

    Dan
     
  2. Chumlee_ macrumors newbie

    Joined:
    Sep 13, 2016
    Location:
    Santa Barbara, CA
    #2
    What version are you on I think 10.0.2 fixed it
     
  3. dan-K thread starter macrumors regular

    Joined:
    Sep 19, 2012
  4. Chumlee_ macrumors newbie

    Joined:
    Sep 13, 2016
    Location:
    Santa Barbara, CA
    #4
    have you tried a hard reset holding down the sleep/wake button and volume down until you see the display goes blank and the apple logo appear Now release both buttons and your iPhone 7 Plus should reboot and hopefully clear any problems. if that doesn't work try a system restore.
     
  5. simps100 macrumors regular

    Joined:
    Sep 24, 2012
    Location:
    UK
    #5
    I've had a tonne of crashes today whilst taking pictures within messages - strange as I've been on 10.0.2 since it come out and today's the first day this has started!
     
  6. Kalvin00 macrumors regular

    Joined:
    Sep 16, 2004
    #6
    Mine's done it a few times. Usually when switching between zooms or trying to switch modes in the camera app. Running 10.0.2.
     
  7. Low country macrumors 6502

    Joined:
    Feb 6, 2016
    Location:
    South Carolina
    #7
    So now it's looking like 3 GB of ram is not enough for the dual camera. jeez Apple!!!
     

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