iPhone 7 Down Volume Button

Discussion in 'iPhone Tips, Help and Troubleshooting' started by lenard, Sep 18, 2016.

  1. lenard macrumors 6502

    Joined:
    Oct 10, 2007
    Location:
    Raleigh NC
    #1
    Tried to reset my iPhone 7 using the reset method holding down the power button and the down
    volume button. NOW the down volume button turns off the iPhone 7 like the power button does.
    Can not decrease the volume or ringer any more...

    I have reset to factory and restored...any ideas????
     
  2. iThingsGurl macrumors 6502a

    iThingsGurl

    Joined:
    Dec 3, 2014
    Location:
    Canada
    #2
    That is a strange, unusual issue. Is your Change with Buttons option toggled On in Settings - Sounds just below Ringer and Alerts?
     
  3. lenard thread starter macrumors 6502

    Joined:
    Oct 10, 2007
    Location:
    Raleigh NC
    #3
    Yes it is on.
     
  4. iThingsGurl macrumors 6502a

    iThingsGurl

    Joined:
    Dec 3, 2014
    Location:
    Canada
    #4
    Very strange. Typically, when an iPhone is restored after a factory reset, all its previous settings are restored back. Hence, a better alternative would be to reset and set it up as a new device. Of course, you will lose all your data and settings. Having said that, your phone does seem to have a problem. So if you do not want to do all this, I'd rather go to an Apple Store.
     
  5. lenard thread starter macrumors 6502

    Joined:
    Oct 10, 2007
    Location:
    Raleigh NC
    #5
    Problem solved: turns out it was the case, when doing the reset, I put too much pressure on the case
    Causing it to effect the down volume button..removed the case the button worked correctly. Adjusted
    the case, put it back on, all is ok now.
     
  6. iThingsGurl macrumors 6502a

    iThingsGurl

    Joined:
    Dec 3, 2014
    Location:
    Canada
    #6
    :)
     

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