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iPhone 7 - iOs 10 - Home and Power button doesn't work!

D

ddany

macrumors member
Original poster
Oct 16, 2010
68
1
Hello everyone!

I have just got a new iphone 7, and iOS 10.1.1 is running, the newest.

I attach you a video so you can see what I am talking about.
https://www.dropbox.com/s/64yxqo8ce3mrg48/ios10_i7.mov?dl=0

My phone sometimes just does not respond neither the home nor the power button. Now it was when the screen was locked , so it seems as if it was turned off, but NO, it was turned on.
Last weeks this happened when i was sending a message in Messenger. The touch screen worked, I could type, and everything, but I could not lock the screen or quit Messenger with home button, because none of them worked.

Have any of you experienced something like this? I read on Apple Forums that some of us have this issue, but I don't know if it is a software bug, or hardware.

Thanks.
 
It's now Volume Down and Power button to hard reset. I just got my iPhone 7 Plus JB on Thursday and have had 4 hard resets already.
 
protox said:
It's now Volume Down and Power button to hard reset. I just got my iPhone 7 Plus JB on Thursday and have had 4 hard resets already.
Click to expand...
I know how to hard reset, but hey... We talk about a 800 USD phone, and Apple. And this happens every day.. Are you kidding me...?


PS: After a while , like 3-4 minutes, the phone carries out all the button orders i gave it. For example, If i pushed the power button 10 times, it locks and opens screen 5 times. So it seems like it gets frozen then it goes back to normal.
 
ddany said:
I know how to hard reset, but hey... We talk about a 800 USD phone, and Apple. And this happens every day.. Are you kidding me...?


PS: After a while , like 3-4 minutes, the phone carries out all the button orders i gave it. For example, If i pushed the power button 10 times, it locks and opens screen 5 times. So it seems like it gets frozen then it goes back to normal.
Click to expand...

Yeah, I understand. I'm thinking of getting an exchange. My 6 Plus from what I recall never had an issue like this. 4 in less than 2 days. Not only that, but I have the hissing while recording and my screen is a lot duller but not yellow as my old 6 Plus.
 
ddany said:
Hello everyone!

I have just got a new iphone 7, and iOS 10.1.1 is running, the newest.

I attach you a video so you can see what I am talking about.
https://www.dropbox.com/s/64yxqo8ce3mrg48/ios10_i7.mov?dl=0

My phone sometimes just does not respond neither the home nor the power button. Now it was when the screen was locked , so it seems as if it was turned off, but NO, it was turned on.
Last weeks this happened when i was sending a message in Messenger. The touch screen worked, I could type, and everything, but I could not lock the screen or quit Messenger with home button, because none of them worked.

Have any of you experienced something like this? I read on Apple Forums that some of us have this issue, but I don't know if it is a software bug, or hardware.

Thanks.
Click to expand...
Happened to me once. Nothing worked for about 30 seconds, then all the buttons I hit all reacted in sequence. I did a hard reset after that.

Of note, I was on 10.1.1 when that happened. I'm now on the public beta of 10.2 and it hasn't happened again. May just be coincidence?
 
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H
Lloydbm41 said:
Happened to me once. Nothing worked for about 30 seconds, then all the buttons I hit all reacted in sequence. I did a hard reset after that.

Of note, I was on 10.1.1 when that happened. I'm now on the public beta of 10.2 and it hasn't happened again. May just be coincidence?
Click to expand...
I hope it will be fixed... It is such a shame that we talk about issues like this at an apple forum. Back in good old days there were no issues like this.
 
ddany said:
H

I hope it will be fixed... It is such a shame that we talk about issues like this at an apple forum. Back in good old days there were no issues like this.
Click to expand...
It's like the forums were just empty back in the "good old days".
 
Lloydbm41 said:
Happened to me once. Nothing worked for about 30 seconds, then all the buttons I hit all reacted in sequence. I did a hard reset after that.

Of note, I was on 10.1.1 when that happened. I'm now on the public beta of 10.2 and it hasn't happened again. May just be coincidence?
Click to expand...

Exactly the same thing just happened to me for the first time. Truly bizarre.
 
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