iPhone 7 - iOs 10 - Home and Power button doesn't work!

Discussion in 'iPhone' started by ddany, Nov 12, 2016.

  1. ddany macrumors member

    Joined:
    Oct 16, 2010
    #1
    Hello everyone!

    I have just got a new iphone 7, and iOS 10.1.1 is running, the newest.

    I attach you a video so you can see what I am talking about.
    https://www.dropbox.com/s/64yxqo8ce3mrg48/ios10_i7.mov?dl=0

    My phone sometimes just does not respond neither the home nor the power button. Now it was when the screen was locked , so it seems as if it was turned off, but NO, it was turned on.
    Last weeks this happened when i was sending a message in Messenger. The touch screen worked, I could type, and everything, but I could not lock the screen or quit Messenger with home button, because none of them worked.

    Have any of you experienced something like this? I read on Apple Forums that some of us have this issue, but I don't know if it is a software bug, or hardware.

    Thanks.
     
  2. protox macrumors regular

    Joined:
    Jun 21, 2010
    Location:
    Carlsbad, CA
    #2
    It's now Volume Down and Power button to hard reset. I just got my iPhone 7 Plus JB on Thursday and have had 4 hard resets already.
     
  3. ddany thread starter macrumors member

    Joined:
    Oct 16, 2010
    #3
    I know how to hard reset, but hey... We talk about a 800 USD phone, and Apple. And this happens every day.. Are you kidding me...?


    PS: After a while , like 3-4 minutes, the phone carries out all the button orders i gave it. For example, If i pushed the power button 10 times, it locks and opens screen 5 times. So it seems like it gets frozen then it goes back to normal.
     
  4. protox macrumors regular

    Joined:
    Jun 21, 2010
    Location:
    Carlsbad, CA
    #4
    Yeah, I understand. I'm thinking of getting an exchange. My 6 Plus from what I recall never had an issue like this. 4 in less than 2 days. Not only that, but I have the hissing while recording and my screen is a lot duller but not yellow as my old 6 Plus.
     
  5. Thor_1 macrumors 6502a

    Joined:
    Sep 18, 2016
    Location:
    Texas
    #5
    Have 4 of them in the house, about a month now. Think zero or maybe one hard reset.
     
  6. Lloydbm41 macrumors 68040

    Lloydbm41

    Joined:
    Oct 17, 2013
    Location:
    Central California
    #6
    Happened to me once. Nothing worked for about 30 seconds, then all the buttons I hit all reacted in sequence. I did a hard reset after that.

    Of note, I was on 10.1.1 when that happened. I'm now on the public beta of 10.2 and it hasn't happened again. May just be coincidence?
     
  7. ddany thread starter macrumors member

    Joined:
    Oct 16, 2010
    #7
    H
    I hope it will be fixed... It is such a shame that we talk about issues like this at an apple forum. Back in good old days there were no issues like this.
     
  8. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #8
    It's like the forums were just empty back in the "good old days".
     
  9. ddany thread starter macrumors member

    Joined:
    Oct 16, 2010
    #9
    I am not saying there were no problems, but not things like daily functioning.
     
  10. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #10
    All kinds of all kinds of things.
     
  11. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #11
    Exactly the same thing just happened to me for the first time. Truly bizarre.
     
  12. Lloydbm41 macrumors 68040

    Lloydbm41

    Joined:
    Oct 17, 2013
    Location:
    Central California
    #12
    Are you on 10.2 Beta or still 10.1.1?
     
  13. willmtaylor macrumors G3

    willmtaylor

    Joined:
    Oct 31, 2009
    Location:
    A Natural State
    #13
    10.1.1 on iPhone 7.
     
  14. macTW Suspended

    Joined:
    Oct 17, 2016
    #14
    There were dozens and dozens of more problems back then... Maybe you just got lucky then and unlucky now.
     

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