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iPhone 7 Jet Black broken screen
- Thread starter xthine
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Clearly, if you weren't a Giants fan, this wouldn't have happened.....
Well, if there's no sign of impact in any of the corners like it was dropped , they will definitely get it replaced under warranty!
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Yep; its either the connector on the logic board or the digitizer flex cable, which they can test by disconnecting it and re connect it.......
To test, they remover the digitiser flex cable and only install lcd flex cable......Lines should go away.
To test, they remover the digitiser flex cable and only install lcd flex cable......Lines should go away.
Happened out of the blue...didn't drop the phone. Never had an iPhone have problems out of the box.
Genius Bar appointment set up for the weekend.
It's a defective iPhone. Either they will replace or repair. Of course it's based off their stock in store as well.
It sounds simple..hopefully something they could do in house.
I am hoping they could fix it.. I do not suspect they have Jet Back 7s in the store. I am trying to play around more with phone more to see if anything else is wrong with it.
Some people have reported Apple stores having unlisted stock for warranty replacements like yours. Don't give up the hope!
This is true, they have to carry stock for replacement phones. I once replaced my new 6plus 1 day after receiving it because there were several dead pixels on the screen. They replaced it no problem, while they were completely sold out in stores. They always carry extra stock for replacement.
Thank you eveyone for the input and reassurance! Went to the Genius Bar this weekend and they said it basically has 2 rows of dead pixels and they will replace the phone. They will call me when they have the Jetblack 7 because they did not have any in stock (they did not even have one for display.. just the JB 7+).
We were there less than 5 mins, about 5 techs were looking at my phone befuddled. He said 'the engineers at Cupertino are going to want to take a look at this one'. I was thinking.. take it now and have them send one to me ASAP j/k
We were there less than 5 mins, about 5 techs were looking at my phone befuddled. He said 'the engineers at Cupertino are going to want to take a look at this one'. I was thinking.. take it now and have them send one to me ASAP j/k
How long is your wait for the replacements mines two weeksThank you eveyone for the input and reassurance! Went to the Genius Bar this weekend and they said it basically has 2 rows of dead pixels and they will replace the phone. They will call me when they have the Jetblack 7 because they did not have any in stock (they did not even have one for display.. just the JB 7+).
We were there less than 5 mins, about 5 techs were looking at my phone befuddled. He said 'the engineers at Cupertino are going to want to take a look at this one'. I was thinking.. take it now and have them send one to me ASAP j/k
I wasn't given a time frame when I went to the Genius Bar. He said whenever they have the phone in stock (which they did on Monday but I never got a call that I can pick up a replacement phone).
So yesterday I spoke with a senior advisor and was given a few options..I chose the express replacement service. Supposedly I should get the replacement this Thursday or Friday (I highly doubt it). We'll see.
Mine Also was done on Monday. My local store is 5 minutes from my house I have to wait till the store has mine In
It's actually from my old iPhone 6. I don't want to waste a new tempered glass screen protector on a phone that's defective and needs to be replaced.
