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iamMacPerson

macrumors 68040
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Jun 12, 2011
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I want to type this up and let everyone know that Apple has ended the extended coverage for the iPhone 7 and 7 Plus Loop Disease. This is the issue that first manifests as a grayed-out speaker and loss of audio on calls, then leads to prolonged (3+ minutes in this case) boot times, and eventually leads to iPhones just not booting anymore. I had a friend take their phone in for service today for this issue and was told they'd have to pay the $349 swap fee because they didn't have AppleCare and the extended program ended 2 DAYS ago.

I'm unsure what Apple is going to do now, and as an iPhone 7 Plus owner with no AppleCare, I'm a little afraid that this issue could rear it's ugly head later on down the line.

(Original Front Page Article)
 
Ask your friend to go to a different Apple store and see if they’ll still cover it under warranty. Only 2 days out is not something Apple generally rejects for.
 
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