Preordered my Iphone 7 Plus Flat Black 256 on the 9th and still shows as processing. Called customer support they said the phone will be in store today for pickup. Called the Best Buy store where I am supposed to pick up my phone I am told that they have no received any Iphone 7 Plus devices for Pre-Orders. They have received inventory for walk in customers, but the people like myself that Pre-Ordered the phone on the 9th are not going to get the phone today. The Best Buy person did not provide any additional information, and they said to try back in a few days. This is the worst pre-ordering experience I have ever had. I was not emailed and offered a $100 gift card, I was expecting to have the phone today... I should have chose delivery if I knew this was going to happen, and then I would have an additional $100 to spend at best buy. What is this crap??? Anyone have any luck with picking up their Iphone 7 Plus devices at Best Buy today?