iPhone 7 Plus GPS problems

Iliaskit

macrumors newbie
Original poster
Feb 19, 2016
8
2
hello there

So here is the problem
The blue dot does not lock on my location and it keeps jumping around is it a software issue ? Or I have a faulty phone ?


Thanks
 

lemimouth

macrumors regular
Feb 14, 2015
175
137
Yes I have the same problem on my 7 Plus and saw a few threads on Apple community forums about that !

I went to an Apple Store 2 days ago, they did a full hardware and software diagnostic but didn't find anything wrong. They said it could be an issue with the accelerometer, and my phone will be replaced under warranty (they didn't have one in stock when I went).

Of course I tried to restore my phone as new, but no change
 
  • Like
Reactions: bholt6

Iliaskit

macrumors newbie
Original poster
Feb 19, 2016
8
2
I am going tomorrow to a store I'm just gonna try to walk in I'll update here on what happened and if the new phone will work as it should be
 

Iliaskit

macrumors newbie
Original poster
Feb 19, 2016
8
2
Inside or out side any kind of space it does the same

It looks like the GPS doesn't know my exhatct location it keeps jumping around it doesn't locking me in.

I have tried
Google maps
Waze

It does the same thing.
 

richard371

macrumors 68020
Feb 1, 2008
2,463
701
Mine seems just about the same as any other phone I've had. Only time I was frustrated was trying to find a place in Hong Kong last week but the buildings are so dense I had very little view of the sky in certain areas so I was going in circles.
 

Iliaskit

macrumors newbie
Original poster
Feb 19, 2016
8
2
So just an update on this post


I went to an Apple Store and I mentioned the problem I also show them what is going on and they swapped it with no further questions.

I did made a Hard reset/ And Fully restored from iTunes but nothing was fixed. That's why I went to an Apple Store
 

ManuCH

macrumors 6502a
May 7, 2009
533
157
Switzerland
A friend of mine had the same issue. GPS would never lock, not even after a full factory reset, outside with the sky in plain view. It was swapped at the Apple Store, no questions asked. The new one works.
 

A3MS

macrumors newbie
Feb 14, 2017
2
0
On my iPhone 7 Plus the GPS never worked properly to monitor my races (Runkeeper and Strava).
They changed my cell phone and continued with problem, this is something structural!
I hope they provide a solution.
 

KAMB

macrumors 6502
Aug 22, 2013
268
21
Connecticut
Plugged into car USB port by any chance? A lot of Subaru owners have been having this issue where when plugged into the cars USB port it will not track location.
 

ckurt25

macrumors 65816
Mar 25, 2009
1,001
349
Grand Rapids, MI
I had the same issue (there is a similar thread under iPhone). I ended up doing the same thing as you. Brought it to my Apple Store and they swapped it out without any problems.
 

Prozak0820

macrumors 6502
May 14, 2015
298
161
Tampa, Florida
hello there

So here is the problem
The blue dot does not lock on my location and it keeps jumping around is it a software issue ? Or I have a faulty phone ?


Thanks
Happened to my iPhone 6 when iOS 10 came out and towards the end of iOS 9. Somehow iOS 10.3 fixed it cause when I went to France I had more data than my mom so she asked me to use it. And for some odd reason it was working.
 

GreyOS

macrumors 68040
Apr 12, 2012
3,302
1,637
Happened to my iPhone 6 when iOS 10 came out and towards the end of iOS 9. Somehow iOS 10.3 fixed it cause when I went to France I had more data than my mom so she asked me to use it. And for some odd reason it was working.
My iPhone 6 GPS issues are sporadic, sometimes it works sometimes it doesn't (and yes not just due to usual factors like being inside. It will lose GPS on a road trip when other iPhones in the car maintain it, etc.)

Sometimes it's obscured by the fact that wifi and cell towers also provide location (less accurately). You may think GPS is working when you have a relatively precise wifi location. I believe your location only pulses in Maps when it's GPS, though not 100% sure.

I believe heat may affect it, as well as small knocks and so on, which slightly adjusts the connections to the antenna
 
  • Like
Reactions: Prozak0820

Prozak0820

macrumors 6502
May 14, 2015
298
161
Tampa, Florida
My iPhone 6 GPS issues are sporadic, sometimes it works sometimes it doesn't (and yes not just due to usual factors like being inside. It will lose GPS on a road trip when other iPhones in the car maintain it, etc.)

Sometimes it's obscured by the fact that wifi and cell towers also provide location (less accurately). You may think GPS is working when you have a relatively precise wifi location. I believe your location only pulses in Maps when it's GPS, though not 100% sure.

I believe heat may affect it, as well as small knocks and so on, which slightly adjusts the connections to the antenna
I tried using my gps the other day since I wanted to try out the Apple Watch with the phone while getting directions and it showed I was 20km away. So I ordered a new wifi/Bluetooth/GPS and new battery (battery sucks right now) and now I'm waiting for it to get here to fix. I'm hoping it works cause my Bluetooth is eh along with my wifi connection. My 5S wifi and Bluetooth connection is way better.
 
  • Like
Reactions: GreyOS
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.