iPhone 7 Plus issue #homebuttongate

[davidx1219]

Does anyone have an issue with the iPhone 7 plus touch id error saying can't activate touch id on this iPhone and the home button not responding. can't even unlock my iPhone right now ughhh it was working fine until i updated it to 10.0.2

 

[kerrikins]

Someone earlier mentioned having an issue similar to this. Try resetting your settings and rebooting your phone, and leaving 'gates' out of your thread titles.

 

[Lobwedgephil]

Any use of #gate should be an immediate ban.

 

[44267547]

Try a hard reset. Might repair the issue.

 

[rainafterthesun]

Try a hard reset. Might repair the issue.

I hard reset every time.

If I absolutely have to, once backed up, restore factory settings...

 

[davidx1219]

I tried a hard rest holding down the sleep/wake and volume down button still doesn't work i'm resetting my phone right now will keep you guys updated on how it goes

 

[Spink10]

No there is no widespread known problem with Touch ID.

 

[davidx1219]

I tried a hard rest holding down the sleep/wake and volume down button still doesn't work i'm resetting my phone right now will keep you guys updated on how it goes

reseted my phone still doesn't work can't get pass the setup screen now

 

[Spink10]

reseted my phone still doesn't work can't get pass the setup screen now

Bummer. May have faulty phone. Or user error

 

[davidx1219]

If i make a genius bar appt will they have the phone in stock or i'm out of luck

 

[Spink10]

If i make a genius bar appt will they have the phone in stock or i'm out of luck

Generally they have replacement units on hand.

 

[davidx1219]

good to hear the phone I just got it today so i hope they can give me a new one

 

[Spink10]

good to hear the phone I just got it today so i hope they can give me a new one

Unfortunate. Hope they help you. Not to insult you. But you do know how to setup Touch ID?

 

[davidx1219]

I set up touch ID when i was at the apple store it work fine but when i got home and updated to 10.0.2 it started to go downhill can't unlock my phone tried everything the home button doesn't work i have to turn on assistive touch

 

[zmunkz]

Generally they have replacement units on hand.

Generally, yes... But several threads on here are reporting the 7+ is not even available in replacement unit stock in some stores. Call ahead and make sure.

 

[AppleFan91]

Oh look, another #gate because one out of 10,000,000,000,000,000 iPhones may not be working 100%.

That being said, hopefully it works out. Let us know what Apple says

 

[Gathomblipoob]

Oh look, another #gate because one out of 10,000,000,000,000,000 iPhones may not be working 100%.

Well, Watergate was only one out of thousands of office complexes in the world at that time.

 

[zmunkz]

Oh look, another #gate

Yes, and have you heard? This was Apple's worst product launch in history again! Lol

 

[evorc]

Another stupid gate. How refreshing.

 

[VSMacOne]

OP, did you try turning off TouchID, deleting your prints and starting from scratch?

 

[davidx1219]

I don't think is the touch ID my whole home buttom isn't working basically if i open an app I can close it