iPhone 7 plus lines on screen

Discussion in 'iPhone Tips, Help and Troubleshooting' started by jbrooksga, Feb 11, 2017.

  1. jbrooksga macrumors newbie

    Joined:
    Oct 23, 2008
    #1
    New phone just purchased. When the screen is off or asleep, we see faint vertical lines down the center. Strange thing is when we took it in to have it checked they weren't visible.

    Operation seems fine. Is this defective?
     

    Attached Files:

  2. DeltaMac macrumors 604

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #2
    Do you have a screen protector installed?

    I can see vertical lines (3), but are you not concerned about the horizontal lines that cross near the center of your screen?
    Seems to split the screen in quarters, with other pairs of marks near the center of each guarter?
    Did it look like that on first day?

    Looks like slight rubbing, which may eventually damage the screen.

    Or, maybe it's just the store lighting. Take to a wireless store somewhere (just for a second opinion :D )
     
  3. Relentless Power, Feb 11, 2017
    Last edited: Feb 12, 2017

    Relentless Power macrumors P6

    Relentless Power

    Joined:
    Jul 12, 2016
    #3
    Are they visible at all when screen is active, like on a darker colored image or black background?
     
  4. jbrooksga thread starter macrumors newbie

    Joined:
    Oct 23, 2008
    #4
    Screen has no protector at all. Was like that the night we took it out of of the box.

    The lines can be seen on a high key background, but much less noticeable than on the idle screen as pictured.
     
  5. DeltaMac macrumors 604

    DeltaMac

    Joined:
    Jul 30, 2003
    Location:
    Delaware
    #5
    Within the first 2 weeks, take it back to the store. Apple doesn't even need a reason for the return.

    Unless you can somehow "unsee" or ignore those lines on the screen.
     
  6. borgsauce macrumors regular

    borgsauce

    Joined:
    Dec 18, 2016
    #6
    Looks like it could be suction marks affecting the oleophobic coating during the assembly process but I'm no expert just seems a reasonable explanation. But if it was within 2 weeks of purchase I'd definitely return it.
     

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