iPhone 7 Plus MB - strange circle scratch marks issue?

Discussion in 'iPhone' started by nonchalant, Sep 30, 2016.

  1. nonchalant macrumors newbie

    Joined:
    Sep 24, 2016
    #1
    Hi all.

    I've had my new iPhone 7 Plus 256GB Matte Black phone for about 2 days now. I've been handling it like it's a nuclear warhead, gently placing it on soft surfaces and being careful not to get any scratches before my case arrives (today, incidentally).

    However, today, to my horror, I noticed these super odd "crop circle" type...scratches? or marks? on the back of the phone. They definitely aren't scratches that I made myself. Regardless of the fact that I have been treating it so carefully, there is no way I could make scratches in perfect circles, the same size like that.

    What do you guys think the issue is? It was sorta hot last night when charging, it almost looks like something from the inside made those marks. I am so frustrated because I just got this phone after waiting so long after my preorder, and I do NOT feel like giving it back up for repair right now.

    [​IMG]
     
  2. Pez555 macrumors 68000

    Pez555

    Joined:
    Apr 18, 2010
  3. ILuvEggplant Suspended

    ILuvEggplant

    Joined:
    Jul 28, 2016
    Location:
    Los Angeles, CA
    #3
    You're holding it wrong.

    But seriously OP can you rub those out? er careful with my words there
     
  4. jamesarm97 macrumors 65816

    Joined:
    Sep 29, 2006
    #4
    I have seen Stranger Things, that is no lie. Good show.
     
  5. nonchalant thread starter macrumors newbie

    Joined:
    Sep 24, 2016
    #5
    Tried buffing it off with force, no luck. still there.
     
  6. VertPin macrumors 6502

    VertPin

    Joined:
    Nov 12, 2015
    #6
    It looks like you had it on some surface? Can you smudge it out?
     
  7. tremlock macrumors 6502a

    tremlock

    Joined:
    Jun 16, 2008
    Location:
    The Land of Cleves
  8. ILuvEggplant Suspended

    ILuvEggplant

    Joined:
    Jul 28, 2016
    Location:
    Los Angeles, CA
    #8
    i wonder if it's the battery glue. OP when you charge it are the circles cooler than the rest of the iphone?
     
  9. jamesarm97 macrumors 65816

    Joined:
    Sep 29, 2006
    #9
    Looking at the leaked iPhone 7 photos the inside back machined part doesn't appear to have anything in those locations. Have you ever used a car mount or something?
     
  10. nonchalant thread starter macrumors newbie

    Joined:
    Sep 24, 2016
    #11
    I will test this right now.

    I have not used it with a car mount yet. I've only had it two days, so I really haven't had a chance to do much with it at all.
     
  11. keysofanxiety macrumors 604

    keysofanxiety

    Joined:
    Nov 23, 2011
    #12
    My vote's for tiny aliens trying to make contact with us.

    In all seriousness, that's massively unorthodox. I'm afraid you'll have to speak with Apple. Better log a case sooner rather than later.
     
  12. Givmeabrek, Sep 30, 2016
    Last edited: Nov 2, 2016

    Givmeabrek macrumors 68030

    Givmeabrek

    Joined:
    Apr 20, 2009
    Location:
    NY
    #13
    Crazy! What kind of case was it in? What was it sitting on? It didn't happen by itself....
     
  13. nonchalant thread starter macrumors newbie

    Joined:
    Sep 24, 2016
    #14
    No case. It was sitting on my soft bed comforter last night, my pocket on the train this morning, and on my (very flat and smooth) desk when I discovered the issue. Nothing that I'm aware of that causes marks like that. It certainly does seem like something supernatural is going on here.
     
  14. se1000 macrumors 6502

    se1000

    Joined:
    Sep 24, 2014
    Location:
    LA, CA
    #15
    I bet it's the machine at the factory that picks up these things. The opposite to this guy, but probably uses a similar mechanism. I'd try to see if household cleaning chemicals will clear it up, if it doesn't come out, I'd return it, it may be a freak defect in the anodization process
     
  15. gecis macrumors regular

    Joined:
    Jun 26, 2010
  16. mattopotamus macrumors G5

    mattopotamus

    Joined:
    Jun 12, 2012
    #17
    I would have definitely said it was from something you laid it on. The back almost looks covered in saw dust or chalk. Is that just the light or angle?

    Like the bottom right ring looks smeared.
     
  17. nonchalant thread starter macrumors newbie

    Joined:
    Sep 24, 2016
    #18
    there is no saw dust, that's probably just the light, I had to get a good angle to show the circles. The smearing is just the result of my thumb trying to rub it off.
     
  18. MyAppleWorld macrumors 6502

    MyAppleWorld

    Joined:
    Nov 1, 2005
    Location:
    Birmingham, UK
    #19
    Looks like factory machine marks. My car windscreen has the exact same marks and they won't come out!

    Return and replace !!!
     
  19. mattopotamus macrumors G5

    mattopotamus

    Joined:
    Jun 12, 2012
    #20
    It is just weird they would not be there right away. You are right though, that is exactly what it looks like.
     
  20. sawah macrumors 6502a

    sawah

    Joined:
    Sep 13, 2010
    #21
    It looks like machine marks from a factory. Suction cup etc.
     
  21. nonchalant thread starter macrumors newbie

    Joined:
    Sep 24, 2016
    #22
    I don't think any of the Apple stores in NYC have the 7+ MB 256GB in stock. If I go in and show them this issue, will they be able to document it and eventually give me a replacement even if it takes longer than the 14 day return window?
     
  22. mattopotamus macrumors G5

    mattopotamus

    Joined:
    Jun 12, 2012
    #23
    Did you by chance get AC+? If so, call AppleCare and get an express replacement. They overnight phones.
     
  23. mi7chy macrumors 68040

    mi7chy

    Joined:
    Oct 24, 2014
    #24
    Probably just a manufacturing issue. Document it with Apple store so it can be replaced when a newer batch is available.
     
  24. Brian N macrumors newbie

    Joined:
    Jun 29, 2010
    #25
    My iPhone 7 128gb black also has these issues bought around the same time as you. Does anyone else have these issues? My local Apple Store thought I was crazy and I self induced these marks with some sort of case or mount.

    Did you issue get resolved?
     

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