iPhone 7 Plus Not Charging

Discussion in 'iPhone' started by cc00lltt00nn, Oct 3, 2016.

  1. cc00lltt00nn, Oct 3, 2016
    Last edited: Oct 3, 2016

    cc00lltt00nn macrumors member

    cc00lltt00nn

    Joined:
    Sep 23, 2012
    Location:
    Buford, GA
    #1
    Yesterday I was having trouble charging my 7+ in the car. I have a 3rd party cable in there that I know is iffy, so I chalked it up to that. Then I plugged it in at home (another 3rd party cable, that is certified and has been great) and it doesn't charge at all. Next I try the brand new block and cable I received with my 7+. It registers that the phone is charging, but it stayed on 3% for 30+ minutes (no usage). I test another apple cord + block, same story. I grab my wife's 6+ and test it on all three. They all worked and the battery percentage increased, as you would expect. I've checked to make sure my lightning port is clean and did a hard reset. The only difference I can think of is I upgraded to 10.0.2 and she's still on 10.0.1

    Is anyone having this same issue, either with their 7/7+ or 10.0.2?

    UPDATE: I did upgrade to 10.1 Beta and it is charging somewhat, but it's still not as quickly as it usually does. Went from 18% to 71% over a 6 hour period.
     
  2. The Tos macrumors 6502a

    Joined:
    Jan 5, 2011
    Location:
    Buffalo, New York
    #2
    Do a hard reset to see if it clears up the issue.
     
  3. cc00lltt00nn thread starter macrumors member

    cc00lltt00nn

    Joined:
    Sep 23, 2012
    Location:
    Buford, GA
    #3
    I forgot to put that in the post. I also did a hard reset. The problem still persists.
     
  4. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #4
    Out of curiosity, what's the context of soft vs hard reset in this scenario?
     
  5. Newtons Apple macrumors P6

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #5
    I have also had the worst luck with third party cables and refuse top use them any more. Even the high rate certified Belkin cables have failed me so it is REAL Apple cables for now on.

    I do use an iPad charger to charge all of my devices.
     
  6. Mlrollin91 macrumors G5

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #6
    For whatever reason, when I had my 6s. It would occasionally stop charging at 80%. The only way to get it to charge past 80% was to do a hard reset, a soft wouldn't cut it. Turns out it was a faulty battery to begin with, but it still required a hard reset to get it to charge the final 20%.
     
  7. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #7
    The difference between those two being what? Are we talking about one being just a shutdown and powering back on (a restart essentially)? Or one being reset of all settings?
     
  8. Mlrollin91 macrumors G5

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #8
    No, actually hard reset. Home + Lock button, or now Volume down + Lock.
     
  9. C DM macrumors Westmere

    Joined:
    Oct 17, 2011
    #9
    And soft reset being just a shutdown and then turning the device back on (a restart)?
     
  10. Mlrollin91 macrumors G5

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #10
    Yes. And in my case with my 6s not charging, a simple soft reset was not enough to trigger the battery to charge, it had to be a hard reset. Again my battery was defective, but OP could have a defective battery as well.
     

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