iPhone 7 plus stops charging randomly

Discussion in 'iPhone' started by Baginz10, Nov 3, 2016.

  1. Baginz10 macrumors member

    Joined:
    Dec 4, 2010
    #1
    Has anyone ever had this issue with any iPhone? It seems when my iPhone 7 plus is plugged in it randomly stops charging. The other night it was plugged in for 7 hours and it was on 94%, so left it for another 1 hour 30 mins and then 96%. Plugged into a MacBook air it does exactly the same, any suggestions?
     
  2. cmdrdredd macrumors member

    Joined:
    May 9, 2007
    #2
    Is the lightning port or cable loose in any way? There should be an audible and tactile snap when you plug it in and it should not wiggle. With my 6+ I occasionally had to clean out the charging and headphone ports because it built up some pocket lint and dust/dirt inside that prevented full seating of the cable.
     
  3. Baginz10 thread starter macrumors member

    Joined:
    Dec 4, 2010
    #3
    It clicks in fine and doesn't move at all, there's nothing in the lightning port either.
     
  4. DcGamer05 macrumors regular

    DcGamer05

    Joined:
    Mar 27, 2011
    Location:
    Danbury CT
    #4
    Try a different lightning cable. I've had this happen multiple times where the cord will work for a bit then crap out then work etc. if not bring your phone to an Apple Store
     
  5. Baginz10 thread starter macrumors member

    Joined:
    Dec 4, 2010
    #5
    Ive noticed that when its charging it first stops at 62% so doubt its a faulty cable.
     
  6. Goatllama macrumors 6502a

    Goatllama

    Joined:
    Jun 24, 2015
    Location:
    Mountaintop Lair
    #6
    What does Settings > Battery say about usage? Anything unusual?
     
  7. Baginz10 thread starter macrumors member

    Joined:
    Dec 4, 2010
    #7
    There is no battery usage as I took it off charge at 62%.
    Phoned apple, they ran a diagnostics on the phone and there was no problems. I'll have a new cable delivered by Tuesday, if it still does it she advised me to reset the phone and set up as new. If no change then it's a hardware issue.
     
  8. imagineadam macrumors 6502a

    Joined:
    Jan 19, 2011
    #8
    My 4.7 inch has started doing this and it's been 2 days in a row now. I leave it plugged in overnight every night and one night it's stopped at 92%. I unplugged it then plugged it back in and then it finished charging to 100%.

    Last night I checked it and it was stuck not charging at 96%. Did the same thing. Unplugged it then plugged it back in and it charged fully.... not cool. It must be a software bug.
     

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