iPhone 7(+) iPhone 7 problems

Discussion in 'iPhone' started by Julienne, Apr 26, 2018.

  1. Julienne macrumors member

    Julienne

    Joined:
    Apr 26, 2018
    Location:
    Texas
    #1
    When I first got my iPhone 7, I was getting 7, 8, even 9 hours of battery life at some points. I'm not sure what caused it but I've only been getting 4-5 now. Is this an issue I can take into Apple?

    I know batteries deteriorate over time, I have this thing for a year now.
     
  2. killhippie macrumors regular

    killhippie

    Joined:
    Jan 12, 2016
    Location:
    UK
    #2
    Are you running iOS 11.3 or higher, if so what doe the battery beta say mines dropped to 92% since the update from 94% but that was after two full charges, I tend to charge at 50% or when needed. If it says it needs replacing send it in, they are replacing batteries cheaply till December I believe.
     
  3. Julienne thread starter macrumors member

    Julienne

    Joined:
    Apr 26, 2018
    Location:
    Texas
    #3
    11.3.1 battery at 88%
     
  4. aakshey macrumors 65816

    aakshey

    Joined:
    Jun 13, 2016
    #4
    When I got my iPhone 7 in Oct 2016, on iOS 10 it would last 8.5-9.5 hrs or so. Every 3-6 months the battery life became worse with the battery health still being 95%+.

    My second iPhone 7 with 95ish health on late iOS 11 finally was giving approx 6 hrs or so.

    Early iOS 10 > Late iOS 10 > iOS 11 Early > Late iOS 11 regards to battery performance even given the same health and even a brand new phone.

    This is planned obsolescence for you.

    Happens on both iOS and Android. But much more on iOS.

    If you’re getting sub 5 hrs on iOS 11 you’ll probably get 3.5-4 hrs on iOS 12. A new iPhone 7 may do 10-15% better because your health is 88%.

    But if you buy an iPhone 8 now, you’ll be able to 8-9 hrs.
     
  5. Mlrollin91 macrumors G5

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #5
    That’s your issue.

    The useable life of a battery is 80-100%. Once it drops to 80% the battery is considered worn and is in need of a replacement. Batteries become unstable when they approach 80% health remaining. Being that you are now past the halfway point of a batteries useable life, you are seeing the downfall. Go to Apple and get a replacement battery for $29. It will make a world of difference.
    --- Post Merged, Apr 26, 2018 ---
    Everything in this post is a load of nonsense. There is no planned obsolescence for a degrading battery in terms of battery life. The actual battery just needs to be replaced. Take your conspiracy talk else where. This is common battery knowledge.

    I have an iPad Air 2 that came with iOS 8. My battery life is perfectly fine and comparable on iOS 11, but slightly less. The only difference is my battery is down to 90% health. Has nothing to do with iOS.
     
  6. Julienne thread starter macrumors member

    Julienne

    Joined:
    Apr 26, 2018
    Location:
    Texas
    #6
    I was using my iPhone in the car today. It was charging and running waze (nav program). The outside temp. was 86 and air was on in the car. The iPhone overheated and turned off giving overheating message. Before powering off the display got progressively darker until the phone completely powered down. I held the phone near the AC vent and it did finally "cool off" I have used every other iPhone in this same manner and have never had one power down due to overheating. The outside temp wasn't even that hot 86F. The phone did recover however I am somewhat concerned because I use my iPhones everyday for navigation in the car. I really can't have a phone that powered down at moderate temperature
     
  7. C DM macrumors Sandy Bridge

    Joined:
    Oct 17, 2011
    #7
    Sounds like it probably had something to do with the fact that it was charging and also using something more intensive like Waze or something else that was using the phone a little too actively and perhaps heating up some more from the use in addition to charging, maybe in addition to some direct sunlight being on it in some fashion perhaps, which hears things up some more even if the ambient temperature might be lower in comparison.
     
  8. Julienne thread starter macrumors member

    Julienne

    Joined:
    Apr 26, 2018
    Location:
    Texas
    #8
    Got my 7 battery replaced yesterday and they were iffy on whether they even had them in stock. They did have one in the end, but the rep (sorry, "genius") said that they'd been getting slammed with battery replacements.
     
  9. Mlrollin91 macrumors G5

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #9
    Not sure why you are demeaning a job title. That’s just rude. You don’t call a professor merely a teacher. An Apple Genius goes through weeks of extensive training.
     
  10. Relentless Power, Apr 28, 2018
    Last edited: Apr 29, 2018

    Relentless Power macrumors Penryn

    Relentless Power

    Joined:
    Jul 12, 2016
    #10
    And, That doesn’t translate every Genius employee being consecutive in their knowledge and experience because of having “Weeks” of training. I could give you scenario after scenario where There have been many
    Genius employees have relayed incorrect information, non-chalant repairs and simply lack general knowledge with their products/services. Point is, you are putting them on a pedestal when it can greatly vary on the Genius employee productivity and their _extensive_ training between stores. There are some very well trained (And highly experienced) Genius employees and others who Do not reflect their training standards received.
     
  11. Julienne thread starter macrumors member

    Julienne

    Joined:
    Apr 26, 2018
    Location:
    Texas
    #11
    When I removed the case to clean it tonight, I noticed now the phone has a gash near the charging port. :( most likely caused by the tools they're using, I thought they'd be more careful when handling the phone. I paid $29 to this only to have them damage the phone, sighs...
     
  12. Mlrollin91, Apr 29, 2018
    Last edited: Apr 29, 2018

    Mlrollin91 macrumors G5

    Mlrollin91

    Joined:
    Nov 20, 2008
    Location:
    Ventura County
    #12
    And if that’s the case. It will be noted on your work order that there was no damage before taking it in. Go speak to the manager and they will likely replace the phone for you. Mistakes happen. My Mac was damaged during a repair and they replaced the entire computer.
     
  13. Julienne thread starter macrumors member

    Julienne

    Joined:
    Apr 26, 2018
    Location:
    Texas
    #13
    Yep i called up Apple Care and the store, and they pretty much said the same thing: bring it back so they can inspect it.
     
  14. jr866gooner macrumors 65816

    jr866gooner

    Joined:
    Aug 24, 2013
    #14
    Did they swap it for you in the end?
     
  15. Julienne thread starter macrumors member

    Julienne

    Joined:
    Apr 26, 2018
    Location:
    Texas
    #15
    Nope. I don’t care anyway. Stuff happens
     

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