iPhone 7plus Cannot connect to iTunes Store

Discussion in 'iPhone' started by tl01, Sep 16, 2016.

  1. tl01 macrumors 68020

    Jun 20, 2010
    I was setting up my new phone in the store doing the restore when some ridiculous robocall came through abut trying to sell my solar...after that, the phone would not restore from my back up. I then just started over and set up as new phone and now it won't access the iTunes Store to download apps. I left the store once the phone activated. My Apple ID is in the phone correctly. What could I be doing wrong? I closed the app and restarted the phone. When I get back to my computer I can do a restore I guess?
  2. RedOrchestra Suspended

    Aug 13, 2012
    I tried to go on and buy something in the iTunes store and it's not responding - new iPhone day putting the resources to the test, I guess.
  3. Ergates-thi-Ant macrumors 6502

    Sep 9, 2013
    I had the same, I suspect new phone overload on the app store.
  4. Mansu944 macrumors 6502

    Mar 11, 2012
  5. tl01 thread starter macrumors 68020

    Jun 20, 2010
    Seems like a reasonable explanation. I have been trying for about 2 hours but I'll keep trying a little longer.
  6. CommanderData macrumors regular

    Dec 1, 2007
    Yep iTunes and App Store is apparently down for many people. Trying to connect to tie my new iPhone 7 to my iTunes account fails, trying to log into the account on the computer fails. Been trying for about 90 minutes so far with no luck.

    Lots of reports from all over the world on twitter @AppleSupport ... Apple denies there is a problem still but they are likely being overloaded. Who knows how long it'll last.
  7. benboy12 macrumors regular

    Apr 5, 2014
    I had the same problem, as well. It just eventually started working for me.
  8. 12vElectronics macrumors 68040


    Jul 19, 2013
    My iTunes won't even recognize my phone... is that normal for all you guys?
  9. Ergates-thi-Ant macrumors 6502

    Sep 9, 2013
    It's not normal, but I had it happen to me. It's probably a driver problem. Gimme a sec, and I'll dig out a link for you.
    --- Post Merged, Sep 16, 2016 ---
    Here you go:
  10. tl01 thread starter macrumors 68020

    Jun 20, 2010
    I think I finally got it working. I even went back and am my using my iCloud back up. It has downloaded so far! I wanted to get my text conversations and since I just started my previous phone over clean...I'll hope my back up isn't buggy.

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9 September 16, 2016